Neurology Hospital Receptionist – Patient Services

The Walton Centre; Liverpool; Hybride; GBP 19 000 - 23 000; Plein temps

Résumé du poste

The Walton Centre NHS Foundation Trust is seeking a Main Desk Receptionist to provide front-desk coverage across the main and Sid Watkins desks as required. The role is 37.5 hours per week, Monday to Friday, 8:00am to 4:00pm, based at the Liverpool site.

Key duties include greeting patients, signing in visitors, handling PAS-based enquiries with strict confidentiality, and supporting OPD reception tasks and DNAs recording. NHS environment with emphasis on accuracy and reliability.

Qualifications

• GCSE level or equivalent educational background required.
• ECDL or equivalent IT qualification desirable.
• Experience working in administrative role with accurate data entry.

Responsabilités

• Provide reception cover and direct patients, relatives and visitors.
• Ensure non-patient sign-in and issue ID badges.
• Handle enquiries in person/phone using the PAS while maintaining confidentiality.
• Support with OPD reception activities and recording DNAs.
• Process patient travel expense claims per Trust procedures.
• Process Blue Badge and visitor parking requests on the system.

Connaissances

Time management

Excellent communication

Teamwork

Initiative

Confidentiality

IT literacy

Formation

GCSE level or equivalent

ECDL certificate or equivalent

Outils

PAS System

Description du poste

The Walton Centre NHS Foundation Trust is seeking a Main Desk Receptionist to provide front-desk coverage across the main and Sid Watkins desks as required. The role is 37.5 hours per week, Monday to Friday, 8:00am to 4:00pm, based at the Liverpool site.

Key duties include greeting patients, signing in visitors, handling PAS-based enquiries with strict confidentiality, and supporting OPD reception tasks and DNAs recording. NHS environment with emphasis on accuracy and reliability.