Flexible Hours: Patient Services Administrator & Reception

Mid Cheshire Hospitals; Crewe; On-site; GBP 19,000 - 23,000; Full time

Job summary

Mid Cheshire Hospitals NHS Foundation Trust is seeking an enthusiastic receptionist to join the Treatment Centre team at Leighton Hospital. You will manage patient reception, admissions, and appointment bookings, while providing courteous support to patients, families and staff.

The role requires excellent communication, strong organisation, and the ability to multitask in a busy environment, with flexible hours including evenings and weekends at Leighton Hospital in Crewe.

Qualifications

• Excellent communication skills and a confident, pleasant manner.
• Strong organisational skills with the ability to multitask.
• Experience in administrative reception duties is desirable.

Responsibilities

• Welcoming patients and visitors at reception.
• Admitting patients into the hospital system.
• Telephone and face-to-face queries; booking appointments.
• Preparing patient notes and information packs.
• Printing, filing and handling electronic referrals.
• Using The Trust Patient Recording System, E-referral, Solus, ESR and Office 365.
• Evening and weekend core hours.

Skills

Communication skills

Organisational skills

Attention to detail

Customer service

Tools

Office 365

ESR

Solus

Job description

Mid Cheshire Hospitals NHS Foundation Trust is seeking an enthusiastic receptionist to join the Treatment Centre team at Leighton Hospital. You will manage patient reception, admissions, and appointment bookings, while providing courteous support to patients, families and staff.

The role requires excellent communication, strong organisation, and the ability to multitask in a busy environment, with flexible hours including evenings and weekends at Leighton Hospital in Crewe.