Weekend Outpatient Receptionist – Patient Care

Chelwest; Greater London; On-site; GBP 27,000 - 33,000; Part time

Job summary

Chelsea and Westminster Hospital NHS Foundation Trust is seeking an Assistant Patient Administrator for the Main Reception in Outpatient services at West Middlesex Hospital. You will deliver a friendly, professional reception experience and coordinate with clinicians and staff to support patient flow.

The role requires prior reception experience, strong communication skills and a patient-centered approach. Working hours are 9am–5pm, Saturday and Sunday only.

Qualifications

• Experience in providing high level customer care.
• Previous reception experience is essential.
• Excellent communication and customer service skills.

Responsibilities

• Provide a customer focused reception service for patients and visitors.
• Ensure reception areas are manned and operate efficiently.
• Record appointments and assist patients to locate relatives and use check-in services.

Skills

Reception experience

Customer service

Communication skills

Team player

Education

GCSE level

English & Maths GCSE

Tools

Hospital patient administration system

Job description

Chelsea and Westminster Hospital NHS Foundation Trust is seeking an Assistant Patient Administrator for the Main Reception in Outpatient services at West Middlesex Hospital. You will deliver a friendly, professional reception experience and coordinate with clinicians and staff to support patient flow.

The role requires prior reception experience, strong communication skills and a patient-centered approach. Working hours are 9am–5pm, Saturday and Sunday only.