NetSuite Platform Owner & Systems Optimizer

IT Works Recruitment LTD; Watford; On-site; GBP 45,000 - 65,000; Full time

Job summary

IT Works Recruitment LTD is seeking a hands-on NetSuite Admin to own the NetSuite platform and related business applications for a growing nationwide business.

The role focuses on 2nd/3rd line support, system optimisation and working with Finance, HR and IT to deliver improvements and a scalable technology roadmap.

The role emphasises governance, data quality and scalable, secure solutions while maintaining SLAs and delivering user guidance and training when needed.

Qualifications

• Strong NetSuite experience and understanding of core finance processes
• Ability to troubleshoot NetSuite environments and issues
• Experience with integrations, APIs and connected applications
• Comfortable working with both technical and non-technical stakeholders

Responsibilities

• Provide 2nd/3rd line support across NetSuite and connected business applications
• Configure and maintain workflows, forms, fields, roles, permissions and saved searches
• Troubleshoot NetSuite issues and identify root causes
• Support and maintain integrations, APIs and data flows
• Lead NetSuite upgrades, releases and regression testing
• Support Finance, HR and Procurement users across NetSuite
• Identify opportunities to improve processes, automation and efficiency
• Maintain strong data quality and system governance
• Manage tickets, priorities and SLAs
• Produce and maintain technical and support documentation
• Provide user guidance and training where required
• Contribute to the wider NetSuite roadmap and application architecture
• Work with stakeholders to deliver scalable, secure and maintainable solutions

Skills

NetSuite experience

Stakeholder collaboration

Data governance

Problem solving

Tools

APIs

Integrations

Job description

IT Works Recruitment LTD is seeking a hands-on NetSuite Admin to own the NetSuite platform and related business applications for a growing nationwide business.

The role focuses on 2nd/3rd line support, system optimisation and working with Finance, HR and IT to deliver improvements and a scalable technology roadmap.

The role emphasises governance, data quality and scalable, secure solutions while maintaining SLAs and delivering user guidance and training when needed.