NetSuite Admin: Platform Owner & Process Optimizer

IT Works Recruitment LTD; Hull and East Yorkshire; On-site; GBP 45,000 - 65,000; Full time

Job summary

IT Works Recruitment LTD is recruiting on behalf of a growing nationwide business for a NetSuite Admin who will own the NetSuite platform and connected systems. You’ll be hands-on, working with stakeholders to improve processes and systems across Finance, HR, Procurement, and IT.

Responsibilities include 2nd/3rd line support for NetSuite and integrations, configuring workflows, upgrades, data flows, and contributing to the broader NetSuite roadmap while ensuring data quality and governance.

Qualifications

• Strong hands-on NetSuite experience.
• Good understanding of core Finance processes within NetSuite.
• Experience supporting and troubleshooting NetSuite environments.
• Knowledge of integrations, APIs and connected applications.
• Experience with workflows, roles, permissions, forms and saved searches.
• Strong problem-solving and analytical skills.
• Excellent communication skills and a proactive approach.
• Able to manage multiple priorities and take ownership of projects.
• Commercial mindset with an eye for process improvement and automation.
• Comfortable working with both technical and non-technical stakeholders.

Responsibilities

• Provide 2nd/3rd line support across NetSuite and connected business applications
• Configure and maintain workflows, forms, fields, roles, permissions and saved searches
• Troubleshoot NetSuite issues and identify root causes
• Support and maintain integrations, APIs and data flows
• Work with third‑party applications and integration partners
• Lead NetSuite upgrades, releases and regression testing
• Support Finance, HR and Procurement users across NetSuite
• Identify opportunities to improve processes, automation and efficiency
• Maintain strong data quality and system governance
• Manage tickets, priorities and SLAs
• Produce and maintain technical and support documentation
• Provide user guidance and training where required
• Contribute to the wider NetSuite roadmap and application architecture
• Work with stakeholders to deliver scalable, secure and maintainable solutions

Skills

NetSuite experience

Finance processes

Integrations & APIs

Stakeholder communication

Workflows & saved searches

Problem-solving

Tools

APIs

NetSuite integrations

Data workflows

Job description

IT Works Recruitment LTD is recruiting on behalf of a growing nationwide business for a NetSuite Admin who will own the NetSuite platform and connected systems. You’ll be hands-on, working with stakeholders to improve processes and systems across Finance, HR, Procurement, and IT.

Responsibilities include 2nd/3rd line support for NetSuite and integrations, configuring workflows, upgrades, data flows, and contributing to the broader NetSuite roadmap while ensuring data quality and governance.