NetSuite Platform Owner - Drive Upgrades & Automation

IT Works Recruitment LTD; Woking; On-site; GBP 45,000 - 65,000; Full time

Job summary

IT Works Recruitment LTD is seeking a NetSuite Admin to take ownership of the NetSuite platform and related business applications. You will work hands-on with NetSuite, partner with stakeholders, and drive system improvements across finance, HR and procurement.

You’ll provide 2nd/3rd line support and lead upgrades, while collaborating on integrations, data flows and governance to shape the technology roadmap for a growing business.

Qualifications

• Strong hands-on NetSuite experience and a track record of optimising workflows.
• Solid understanding of core Finance processes within NetSuite.
• Experience supporting and troubleshooting NetSuite environments.
• Knowledge of integrations, APIs and connected applications.
• Experience with workflows, roles, permissions, forms and saved searches.
• Strong problem-solving and analytical skills, with stakeholder awareness.
• Excellent communication and ability to manage multiple priorities.
• Commercial mindset focusing on process improvement and automation.

Responsibilities

• Provide 2nd/3rd line support across NetSuite and connected business applications.
• Configure and maintain workflows, forms, fields, roles, permissions and saved searches.
• Troubleshoot NetSuite issues and identify root causes.
• Support and maintain integrations, APIs and data flows.
• Work with third-party applications and integration partners.
• Lead NetSuite upgrades, releases and regression testing.
• Support Finance, HR and Procurement users across NetSuite.
• Identify opportunities to improve processes, automation and efficiency.
• Maintain strong data quality and system governance.
• Manage tickets, priorities and SLAs.
• Produce and maintain technical and support documentation.
• Provide user guidance and training where required.
• Contribute to the wider NetSuite roadmap and application architecture.
• Work with stakeholders to deliver scalable, secure and maintainable solutions.

Skills

NetSuite experience

Finance processes in NetSuite

Troubleshooting NetSuite

Integrations & APIs

Workflows, forms & saved searches

Stakeholder management

Process automation

Communication skills

Tools

NetSuite

Job description

IT Works Recruitment LTD is seeking a NetSuite Admin to take ownership of the NetSuite platform and related business applications. You will work hands-on with NetSuite, partner with stakeholders, and drive system improvements across finance, HR and procurement.

You’ll provide 2nd/3rd line support and lead upgrades, while collaborating on integrations, data flows and governance to shape the technology roadmap for a growing business.