NetSuite Platform Owner - Drive Automation & Growth

IT Works Recruitment LTD; Manchester; On-site; GBP 45,000 - 65,000; Full time

Job summary

IT Works Recruitment LTD is assisting a growing nationwide business in Manchester to recruit a NetSuite Admin who will own the NetSuite platform and related business applications. You’ll provide 2nd/3rd line support, lead upgrades, and work closely with Finance, HR, Procurement and IT, troubleshooting issues and delivering improvements that shape the technology roadmap.

The role involves 2nd/3rd line support, configurations, integrations, upgrades, and training users to ensure scalable, secure

Qualifications

• Strong hands-on NetSuite experience and ownership of the platform.
• Good understanding of core Finance processes within NetSuite.
• Experience supporting and troubleshooting NetSuite environments.
• Knowledge of integrations, APIs and connected applications.
• Experience with workflows, roles, permissions, forms and saved searches.
• Strong problem-solving and analytical skills.
• Comfortable working with both technical and non-technical stakeholders.
• Able to manage multiple priorities and take ownership of projects.
• Commercial mindset with an eye for process improvement and automation.

Responsibilities

• Provide 2nd/3rd line support across NetSuite and connected business applications.
• Configure and maintain workflows, forms, fields, roles, permissions and saved searches.
• Troubleshoot NetSuite issues and identify root causes.
• Support and maintain integrations, APIs and data flows.
• Work with third-party applications and integration partners.
• Lead NetSuite upgrades, releases and regression testing.
• Support Finance, HR and Procurement users across NetSuite.
• Identify opportunities to improve processes, automation and efficiency.
• Maintain strong data quality and system governance.
• Manage tickets, priorities and SLAs.
• Produce and maintain technical and support documentation.
• Provide user guidance and training where required.
• Contribute to the wider NetSuite roadmap and application architecture.
• Work with stakeholders to deliver scalable, secure and maintainable solutions.

Skills

NetSuite experience

Finance processes in NetSuite

Integrations, APIs

Workflows, saved searches

Stakeholder collaboration

Problem solving

Project ownership

Tools

NetSuite

Job description

IT Works Recruitment LTD is assisting a growing nationwide business in Manchester to recruit a NetSuite Admin who will own the NetSuite platform and related business applications. You’ll provide 2nd/3rd line support, lead upgrades, and work closely with Finance, HR, Procurement and IT, troubleshooting issues and delivering improvements that shape the technology roadmap.

The role involves 2nd/3rd line support, configurations, integrations, upgrades, and training users to ensure scalable, secure