NetSuite Platform Owner | Automation & Integrations

IT Works Recruitment LTD; Park Central; On-site; GBP 50,000 - 75,000; Full time

Job summary

IT Works Recruitment LTD is sourcing a NetSuite Admin to own the NetSuite platform and related business applications across a nationwide business. You will be hands-on, working with stakeholders to improve systems and processes, providing 2nd/3rd line support and guiding the NetSuite roadmap.

The role involves configuring workflows, troubleshooting issues, managing integrations and leading upgrades, with a focus on data quality and governance across Finance, HR and Procurement users.

Qualifications

• Strong hands-on NetSuite experience and ownership of platform.
• Good understanding of core finance processes within NetSuite.
• Experience supporting and troubleshooting NetSuite environments.
• Knowledge of integrations, APIs and connected applications.
• Experience with workflows, roles, permissions, forms and saved searches.
• Strong problem-solving and analytical skills.
• Ability to work with technical and non-technical stakeholders.

Responsibilities

• Provide 2nd/3rd line support across NetSuite and connected business applications.
• Configure and maintain workflows, forms, fields, roles, permissions and saved searches.
• Troubleshoot NetSuite issues and identify root causes.
• Support and maintain integrations, APIs and data flows.
• Work with third-party applications and integration partners.
• Lead NetSuite upgrades, releases and regression testing.
• Support Finance, HR and Procurement users across NetSuite.
• Identify opportunities to improve processes, automation and efficiency.
• Maintain strong data quality and system governance.
• Manage tickets, priorities and SLAs.
• Produce and maintain technical and support documentation.
• Provide user guidance and training where required.
• Contribute to the NetSuite roadmap and application architecture.

Skills

NetSuite experience

Finance processes in NetSuite

Integrations & APIs

Workflows & saved searches

Troubleshooting

Stakeholder communication

Automation & process improvement

Job description

IT Works Recruitment LTD is sourcing a NetSuite Admin to own the NetSuite platform and related business applications across a nationwide business. You will be hands-on, working with stakeholders to improve systems and processes, providing 2nd/3rd line support and guiding the NetSuite roadmap.

The role involves configuring workflows, troubleshooting issues, managing integrations and leading upgrades, with a focus on data quality and governance across Finance, HR and Procurement users.