Neighbourhood Officer

Service Care Solutions; Sittingbourne; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading Housing Association is seeking an experienced Neighbourhood Officer in Sittingbourne, England. The role involves managing communal areas, conducting inspections, and promoting safety within the community. Candidates should have prior experience in housing compliance and strong communication skills. This is a temporary, full-time position with a contract length of 3 months, offering a competitive hourly rate. Interested candidates are encouraged to apply directly or contact for more information.

Benefits

£250 referral bonus for successful recommendations

Qualifications

• Previous experience as a Neighbourhood Officer, Housing Officer, or in Estate Management.
• Strong knowledge of health & safety regulations in communal areas.
• Ability to conduct estate inspections and manage risk assessments.

Responsibilities

• Manage communal areas and ensure regulatory compliance.
• Conduct regular health & safety and fire safety inspections.
• Work with teams and external parties to resolve neighbourhood issues.

Skills

Housing compliance knowledge

Health & safety awareness

Excellent communication skills

Organizational skills

Experience with housing management systems

Job description

Neighbourhood Officer • Swale, Kent • Temporary • Full Time

A fantastic opportunity has arisen for an experienced Neighbourhood Officer to join a leading Housing Association, supporting safe, compliant and well‑managed neighbourhoods across Swale, Kent. This is a mobile, front‑line role focused on resident safety, building compliance and community engagement. Candidates must be a full UK Driving Licence holder and have access to own vehicle.

THE ROLE

The Neighbourhood Officer will take responsibility for managing communal areas, ensuring regulatory compliance, and promoting safe, secure and well‑maintained neighbourhoods while acting as a visible point of contact for residents.

• Carry out regular neighbourhood, health & safety and fire safety inspections across estates and schemes
• Complete welfare and vulnerability checks and produce person‑centred risk assessments where required
• Ensure actions from Fire Risk Assessments and building safety legislation are completed within timescales
• Monitor standards of communal cleaning, gardening and repairs, escalating issues where necessary
• Validate service charges by checking services delivered offer value for money and are accurately recorded
• Work closely with internal teams, contractors, local authorities and external agencies to resolve issues
• Provide clear feedback to residents following inspections, including updates on communal repairs and safety actions

THE CANDIDATE

The ideal candidate will have previous experience in a similar Neighbourhood Officer, Housing Officer or Estate Management role within a Housing Association or Local Authority setting.

• Strong knowledge of housing compliance, health & safety and fire safety within communal areas
• Experience undertaking estate inspections, risk assessments and managing follow‑up actions
• Excellent communication skills with the ability to engage positively with residents and stakeholders
• Strong organisational skills, able to manage a mobile workload and meet deadlines
• Confident using housing management systems to maintain accurate records and documentation

THE CONTRACT

• WORKING HOURS: Monday - Friday, 09:00 - 17:00
• LENGTH OF CONTRACT: 3 Month Contract, Temporary
• RATE: The pay for the role is £23.60 per hour LTD company rate. The PAYE equivalent is £20.25 per hour, inclusive of holiday.

HOW TO APPLY

If interested in this role, please apply directly or email (email removed) or call (phone number removed) and ask for Beth to discuss further.

Know someone perfect for this role? We offer a £250 referral bonus for successful candidate recommendations.