National Portfolio Eligibility Specialist

Manpower UK - RISE; Leeds; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A national research organization in the UK is hiring a Portfolio Eligibility Officer to provide administrative support for a national research portfolio eligibility service. The role requires strong organizational and communication skills, experience in administrative support, and a proactive approach to problem-solving. This position involves processing research study applications, maintaining accurate records, and liaising with stakeholders to ensure timely decisions. A commitment to high-quality service delivery and collaboration is essential.

Qualifications

• Proven experience in an administrative or operational support role.
• Strong organisational skills to manage competing deadlines.
• Excellent communication skills with attention to detail.
• Experience providing customer or stakeholder support.
• Strong IT skills including word processing and data management.

Responsibilities

• Provide administrative support for the national Portfolio Eligibility Service.
• Process research study applications according to eligibility policy.
• Maintain records in national data management systems.
• Produce reports for service monitoring and performance review.
• Liaise with stakeholders to improve service quality.

Skills

Organisational skills

Communication skills

Customer service

IT skills

Problem-solving

Collaboration

Job description

A national research organization in the UK is hiring a Portfolio Eligibility Officer to provide administrative support for a national research portfolio eligibility service. The role requires strong organizational and communication skills, experience in administrative support, and a proactive approach to problem-solving. This position involves processing research study applications, maintaining accurate records, and liaising with stakeholders to ensure timely decisions. A commitment to high-quality service delivery and collaboration is essential.