National Key Account Manager

Mitsubishi Electric; Greater London; Hybrid; GBP 50,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a National Key Account Manager, where you will play a pivotal role in driving sales growth across key accounts in the residential heating sector. This exciting position involves developing tailored sales strategies, managing key client relationships, and collaborating with various departments to deliver innovative solutions. You will have the opportunity to influence significant business outcomes while working in a dynamic environment that values creativity and teamwork. If you are passionate about sales and looking to make a meaningful impact, this role is perfect for you.

Benefits

Generous annual leave allowance

Flexible Working Options

Pension

Life Assurance

Private Medical Insurance

Dental Insurance

Colleague Referral Scheme

Cycle to Work Scheme

Long Service Awards

Employee Assistance Programme

Qualifications

• 5+ years in sales, account management, or business development.
• Proven track record in contract negotiation and commercial agreements.

Responsibilities

• Develop and implement sales strategies for Key Accounts.
• Manage relationships and ensure high service levels for clients.

Skills

Sales Strategy Development

Contract Negotiation

Account Management

Customer Relationship Management

Analytical Skills

Communication Skills

Team Collaboration

Education

Degree in Business or related field

Tools

MS Office Suite

Job description

We, the Mitsubishi Electric Group, contribute to the realisation of a vibrant and sustainable society through continuous technological innovation and ceaseless creativity. "Changes for the Better" represents the Mitsubishi Electric Group’s attitude to "always strive to achieve something better", as we continue to change and grow. Each one of us shares a strong will and passion to continuously aim for change, reinforcing our commitment to creating "an even better tomorrow"

Role summary:

As part of the UK Residential Product Group (RPG) Sales Network Team, the purpose of the National Key Account Manager role is to develop manage and implement commercial strategy and business development plans for selected Key Accounts.

Selected Key Accounts would include but not be limited to Utility Providers, National House Builders/Developers and National Main Contractors. With an objective to profitably grow the sales for MEUK through identified Key Accounts across all Residential Heating products, systems, and services. Working effectively with all activities relevant to your customer portfolio to ensure customer satisfaction, whilst employing a collaborative and consultative selling approach

Skills/Responsibilities:

• Take full ownership of developing and implementing a bespoke Sales/Business Development Strategy for all identified Key Account customers.
• Managing the day-to-day relationship and maintenance of identified Key Accounts, ensuring the highest level of service is provided. Utilising other business areas to improve service levels and drive sales growth.
• Take responsibility for any required contractual/commercial agreements related to identified Key Accounts, this would include RFP’s, RFI’s, PQQ’s and associated tender bids. Developing a close working relationship with the legal department would also be a key aspect in relation to these tasks.
• Work closely with colleagues in Product, Marketing & Communications to deliver innovative strategic solutions to identified Key Accounts, this could include solutions in connectivity, digital, aftersales S&M and SaaS based services.
• Develop and execute a focused sales strategy and business plan for the identified and allocated Key Account network.
• Develop a profile and forecasting strategy for each account to ensure forecasting is as accurate as possible, managing the dissemination of this detail throughout the sales networks would also be a key part of the role.
• Provide rolling forecast of projected sales on a monthly and quarterly basis.
• Compile management reports to detail Key Account, Market and Competitor analysis.
• Deliver or contribute to specific projects assigned via the Leadership/Senior Management team to support business growth & development.
• Ensure successful departmental collaboration across the wider business including but not limited to Operations, Aftersales, Pre Sales-Technical, Residential Lifecycle Solutions and additional LES Group Directive areas.
• Achieve year on year growth & sales targets utilising all product groups services and solutions, working continuously towards meeting the businesses sales budget and wider Ai30 goals.
• Ensure all financial & non-financial Critical Success Factors/KPI’s are achieved.
• Stay up-to-date with industry and legislative changes and communicate this with wider business.

Experience:

• Knowledge and experience of the UK Heating/HVAC/Construction industries key commercial behaviours, players and relationships, typically gained through 5+ years’ experience operating in a similar senior roles such as Key Accounts, Management, Procurement and Business Development.
• Qualified to degree standard or equivalent through relevant experience.
• Proven Track record for contract negotiation and successful implementation of commercial trading agreements.
• Good knowledge and legal understanding of contract terms and conditions.
• The ability to frame a differentiated solution that has confirmed and relevant value for the client, evidenced by the ability to carry out research and continuous learning to develop capability in utilising product features, advantages, benefits and legislative drivers in crafting compelling sales arguments and value propositions.
• Preferential knowledge of IoT, digital and connected services.
• Analytical with a high attention to detail and the ability to interpret, understand and act upon information and data from many sources.
• Proven track record of tender management and submission.
• In-depth knowledge of the Residential Heating/HVAC/Construction industry would be preferable.
• Effective decision maker with high standards of personal and professional integrity.
• A Team player and role model who has ability to inspire teams to work towards the collective goals of the business through collaboration and individual contributions.
• The ability to create, manage and execute a winning Key Account sales strategy, using strong interpersonal communication, collaboration and leadership skills.
• Ability to transfer the strategy into meaningful action plans and successfully implementing them.
• The ability to develop and deliver impactful and compelling ‘sales presentations’ that engage the audience intellectually and emotionally to favorably influence their thinking and decisions.
• Develop a deep understanding of Customer needs as individuals and a business, effectively utilising company resources to consistently meet or exceed those needs.
• The ability to assess, prioritise and engage selected markets, accounts, or individuals to initiate the demand management cycle.
• The ability to oversee successful delivery ensuring that client value has been documented and recognised.
• Excellent communication skills at all levels both internally and externally.
• IT literate with an ability to use MS Office suite (Word, Excel, PowerPoint, Dynamics, Teams) to intermediate level as a minimum.

In return for your commitment, we will offer you some fantastic benefits:

• Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year.
• Flexible Working - we offer a range of flexible working options that include working from home or hybrid working.
• Pension.
• Life Assurance.
• Group Income Protection Scheme.
• Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi.
• Access to Mitsubishi’s very own discount platform.
• Colleague Referral Scheme.
• Holiday Buy.
• Long Service Awards.
• Cycle to Work Scheme.
• Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts)
• Employee Assistance Programme including additional services Eldercare & Best Doctors.

Equality and Diversity

We are committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and supported. We welcome applications from people of all backgrounds and experiences. All employment is decided on the basis of qualifications, merit, and business need.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Manufacturing, Sales, and Engineering

• Industries

  Manufacturing, HVAC and Refrigeration Equipment Manufacturing, and Engineering Services

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