National Account Manager (Retail)

Hozelock (UK); Sutton Coldfield; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

Hozelock, a category-leading gardening brand, is seeking a commercially driven National Account Manager to join our sales team in Sutton Coldfield on a hybrid basis. In this role you’ll manage key national retail accounts, drive sales growth and profitability, and negotiate terms and promotional activity across the national portfolio.

UK travel and a full driving licence are essential, with Midlands or South of England preferred for travel practicality.

Qualifications

• Minimum 5 years managing national retail accounts.
• Experience in gardening, DIY, FMCG or consumer goods.
• Proven track record of achieving sales growth and targets.
• Strong negotiation, influencing and presentation skills.
• Excellent analytical, forecasting and reporting ability.

Responsibilities

• Manage and develop relationships with major national retail customers.
• Deliver sales growth and profit targets.
• Negotiate annual terms, promotions, margins and deals.
• Secure new product listings and drive promotions.
• Develop category growth strategies benefiting customers and Hozelock.
• Produce accurate sales forecasts and performance reports.
• Analyse promotional effectiveness and optimise ROI.
• Collaborate with Marketing, Supply Chain, Product Development, Customer Services and Manufacturing.
• Represent Hozelock at customer events, trade shows and industry exhibitions.
• Be a trusted partner and position Hozelock as supplier of choice.

Skills

Relationship building

Negotiation

Analytical thinking

Presentation skills

Forecasting

Job description

Join a Category-Leading Brand loved by Gardeners Worldwide

At Hozelock, we're passionate about helping gardeners create and maintain beautiful outdoor spaces. As one of the UK's most recognised gardening brands, we're looking for an ambitious and commercially driven National Account Manager to join our Sales team and help shape our continued growth across major retail accounts.

If you're a relationship builder, skilled negotiator, and commercially astute account manager who thrives on delivering results, this could be the perfect opportunity for you.

This is a full-time, permanent role with hybrid working between home and our Sutton Coldfield Head Office. Due to the national nature of the customer portfolio, regular UK travel is required, making a full driving licence and access to your own transport essential. Candidates located in the Midlands or South of England are preferred due to the travel requirements and proximity to our Head Office.

What You'll Be Doing

As a National Account Manager, you'll take ownership of a portfolio of key national retail accounts, ensuring sales and profitability targets are achieved while building long-term strategic partnerships.

Key responsibilities include:

• Managing and developing relationships with major national retail customers.
• Delivering sales growth and profit targets in line with business objectives.
• Negotiating annual terms, promotional activity, margins, and commercial agreements.
• Securing new product listings and driving promotional opportunities.
• Developing category growth strategies that benefit both Hozelock and our customers.
• Producing accurate sales forecasts and performance reports.
• Analysing promotional effectiveness and making recommendations to maximise return on investment.
• Collaborating closely with Marketing, Supply Chain, Product Development, Customer Services, and Manufacturing teams.
• Representing Hozelock at customer events, trade shows, and industry exhibitions.
• Becoming a trusted partner to customers and positioning Hozelock as the supplier of choice.

What We’re Looking For

We're seeking an experienced account management professional who combines strong commercial acumen with exceptional relationship-building skills.

You’ll ideally have:

• At least 5 years' experience managing national retail accounts
• Experience within the gardening, DIY, FMCG, or consumer goods sector
• Proven success delivering sales growth and commercial targets
• Strong negotiation and influencing skills
• Experience securing new product listings and promotional activity
• Excellent analytical, forecasting, and reporting ability
• Strong presentation and communication skills
• A proactive, results-focused approach with the confidence to challenge constructively

Why Join Hozelock?

At Hozelock, you'll be joining a well-established business with a market-leading portfolio of trusted brands. We offer a collaborative environment where your ideas are valued, your achievements are recognised, and you can genuinely make an impact on our future growth. You'll have the opportunity to work with major retail customers, influence category strategy, and play a key role in shaping commercial success across the business.