National Account Manager (Retail)

Hozelock; West Midlands; Hybrid; GBP 60,000 - 85,000; Full time

Job summary

Hozelock, a category-leading brand loved by gardeners worldwide, is seeking a National Account Manager to drive sales with major national retailers from our Sutton Coldfield HQ. This full-time, hybrid role requires regular UK travel and a full driving licence.

Midlands or South of England candidates are preferred due to travel commitments. You'll manage key national accounts, deliver growth, negotiate terms, secure listings, and shape category strategy while collaborating with Marketing, Supply

Qualifications

• 5+ years of national retail account experience.
• Strong relationship-building and negotiation skills.
• Analytical and able to forecast and report clearly.

Responsibilities

• Manage a portfolio of national retail accounts.
• Deliver sales growth and profit targets.
• Negotiate annual terms, promotions and margins.
• Secure new product listings and drive promotions.
• Develop category growth strategies with customers.
• Produce accurate sales forecasts and performance reports.
• Analyze promotional effectiveness to maximise ROI.
• Collaborate with Marketing, Supply Chain and Manufacturing.
• Represent Hozelock at events and exhibitions.

Skills

Relationship building

Negotiation

Forecasting

Reporting

Job description

Join a Category-Leading Brand loved by Gardeners Worldwide

At Hozelock, we're passionate about helping gardeners create and maintain beautiful outdoor spaces. As one of the UK's most recognised gardening brands, we're looking for an ambitious and commercially driven National Account Manager to join our Sales team and help shape our continued growth across major retail accounts.

If you're a relationship builder, skilled negotiator, and commercially astute account manager who thrives on delivering results, this could be the perfect opportunity for you.

This is a full-time, permanent role with hybrid working between home and our Sutton Coldfield Head Office. Due to the national nature of the customer portfolio, regular UK travel is required, making a full driving licence and access to your own transport essential. Candidates located in the Midlands or South of England are preferred due to the travel requirements and proximity to our Head Office.

What You'll Be Doing

As a National Account Manager, you'll take ownership of a portfolio of key national retail accounts, ensuring sales and profitability targets are achieved while building long-term strategic partnerships.

Key responsibilities include:

• Managing and developing relationships with major national retail customers.
• Delivering sales growth and profit targets in line with business objectives.
• Negotiating annual terms, promotional activity, margins, and commercial agreements.
• Securing new product listings and driving promotional opportunities.
• Developing category growth strategies that benefit both Hozelock and our customers.
• Producing accurate sales forecasts and performance reports.
• Analysing promotional effectiveness and making recommendations to maximise return on investment.
• Collaborating closely with Marketing, Supply Chain, Product Development, Customer Services, and Manufacturing teams.
• Representing Hozelock at customer events, trade shows, and industry exhibitions.
• Becoming a trusted partner to customers and positioning Hozelock as the supplier of choice.

What We're Looking For

We're seeking an experienced account management professional who combines strong commercial acumen with exceptional relationship-building skills.

You'll ideally have:

• At least 5 years' experience managing national retail accounts
• Experience within the gardening, DIY, FMCG, or consumer goods sector
• Proven success delivering sales growth and commercial targets
• Strong negotiation and influencing skills
• Experience securing new product listings and promotional activity
• Excellent analytical, forecasting, and reporting ability
• Strong presentation and communication skills
• A proactive, results-focused approach with the confidence to challenge constructively

Why Join Hozelock?

At Hozelock, you'll be joining a well-established business with a market-leading portfolio of trusted brands. We offer a collaborative environment where your ideas are valued, your achievements are recognised, and you can genuinely make an impact on our future growth.

You’ll have the opportunity to work with major retail customers, influence category strategy, and play a key role in shaping commercial success across the business.