Multi-Skilled Administrator

The Methodist Church in Britain; Normanton on Trent; On-site; GBP 20,000 - 24,000; Full time

Benefits offered by this job

27 days' annual leave

NHS pension scheme

Flexible working options

Learning and career development

Staff discounts and free parking

Job summary

Berkshire Healthcare NHS Foundation Trust is seeking a multi-skilled administrator to join the inpatient mental health administration team at Prospect Park Hospital. The role involves managing data subject access requests, medical records, and general administration, with minute taking and transcription duties to support the senior leadership team.

Applicants should have strong IT skills, experience with confidential information, and the ability to work both in a team and independently.

Qualifications

• GCSEs at grade C or above (grade 4 or above under new grading) or equivalent.
• NVQ level 3 or higher in business administration, or demonstrable administrative experience.
• Experience in office-based or customer care environment is desirable.

Responsibilities

• Process data subject access requests in line with GDPR and Trust policies.
• Update and maintain records of data subject access requests and information requests.
• Transcribe medical summaries and notate professionals' meetings.
• Prepare weekly reports of discharged clients and take minutes at meetings.
• Provide high-level administrative support to the senior leadership team.
• Work across medical secretariat, medical records and general administration within the inpatient team.

Job description

Berkshire Healthcare NHS Foundation Trust is recruiting a multi-skilled administrator to its inpatient mental health administration team at Prospect Park Hospital. The post covers medical secretariat, medical records and general administration, with data subject access requests at its core, which means reviewing sensitive and often distressing medical records. Minute taking, transcription and reports on discharged clients sit alongside high-level support to the senior leadership team. Applicants must already have the right to work in the UK, as visa sponsorship is not available.

What the job involves

• Process data subject access requests in line with GDPR and Trust policies, including analysing medical records
• Update and maintain accurate records of data subject access requests and other information requests
• Transcribe medical summaries
• Notate professionals' meetings
• Prepare weekly reports of clients who have been discharged
• Prepare agendas and take minutes at meetings, working with other team members
• Provide high-level administrative support to the senior leadership team
• Work across medical secretariat, medical records and general administration within the inpatient team

Qualifications

• 4 GCSEs at grade C or above (grade 4 or above under new grading), or equivalent
• NVQ level 3 or higher in business administration, or demonstrable experience in an administrative role

Experience

• Previous experience in an office-based or customer care environment
• Previous experience handling confidential or sensitive information
• Previous administrative or medical secretarial experience

Skills & knowledge

• Advanced use of Microsoft Word, Excel, Outlook and PowerPoint
• Excellent typing skills with a high degree of accuracy
• Ability to produce professional documentation to a high standard
• Experience of working with spreadsheets and databases
• Ability to work within a team and unsupervised, managing own workload

Checks & eligibility

• Right to work in the UK, without visa sponsorship

Other

• Evidence of continuous professional development
• Ability and willingness to attend internal and external training
• Ability and willingness to work flexibly and travel independently between locations

Nice to have

• European Computer Driving Licence (ECDL) or similar qualification
• Knowledge or experience of applying data protection principles and GDPR in the workplace
• Experience of producing meeting agendas and minutes
• Experience of using electronic patient record systems
• Professional-standard audio typing experience
• Evidence of being sensitive and supportive to the needs of others

What’s offered

• 27 days' annual leave rising with service, with the option to buy and sell
• Generous NHS pension scheme
• Generous maternity, paternity, adoption and special leave
• Flexible working options
• Learning and career development opportunities
• Cycle to Work and car leasing scheme, including electric vehicles
• Access to wellbeing tools and services
• Staff discounts and free parking across Trust sites