Medical Secretary

Berkshire Healthcare NHS Foundation Trust; Reading; Sur place; GBP 22 000 - 26 000; Temps partiel

Avantages offerts par ce poste

Flexible working options

27 days’ annual leave rising with time

Generous NHS pension scheme

Excellent learning and career devop‑

Résumé du poste

Berkshire Healthcare NHS Foundation Trust is seeking a Band 4 Medical Secretary to support the Learning Disability Consultant Psychiatrists and medical staff at Prospect Park Hospital, Reading. The role is part-time up to 30 hours, based in the office, with duties including audio transcription, audio typing, and general secretarial support.

NHS experience is desirable, and familiarity with RiO patient record systems is advantageous.

Qualifications

• Previous secretarial experience is essential.
• Audio typing and word processing skills required.

Responsabilités

• Transcribe from recorded dictation or handwritten notes for clinic letters and reports.
• Input and manage outpatient appointment scheduling in RiO, ensuring diary accuracy.
• Process referrals by uploading documents to RiO.
• Record month-end statistics of clients seen by the Consultant and colleagues.
• Answer telephone calls and emails, provide appropriate information and relay messages.
• Check patients’ medical notes for appointments and results.

Connaissances

Audio typing

Secretarial experience

NHS experience

Outils

RiO system

Description du poste

We are looking to recruit an enthusiastic and motivated Band 4 Medical Secretary to join our experienced team providing confidential administrative and secretarial support for our Learning Disability Consultant Psychiatrists and medical staff based at Prospect Park Hospital, Reading, Berkshire.

Candidates should be flexible and adaptable in their approach and be able to work as part of a team as well as on their own initiative. Previous secretarial experience is essential as good audio typing and word processing skills.

This role will involve the transcription of dictated and handwritten notes for clinic letters and correspondence. Previous experience of working in the NHS or other medical services would be desirable – including using electronic patient records systems/databases.

This is a part‑time role for up to 30 hours and we try to offer a flexible approach regarding the working pattern. There is a requirement to be based in the office at Prospect Park Hospital to provide cover Monday - Friday which is shared amongst the team/colleagues.

Please note: This role is not eligible for Skilled Worker visa sponsorship under current UK immigration rules. Applicants must already have the right to work in the UK.

• To transcribe from recorded dictation or handwritten notes all discharge summaries, clinic letters and all other correspondence generated by the Consultant Psychiatrist and relevant medical colleagues i.e. Reports for the Courts, Tribunal Meetings, Care Plan Approach Meetings, Case Conferences and Minutes of Meetings.
• Managing the Outpatients Clinics by inputting appointments in advance using the client record system (RiO) and ensuring they are noted in the diary, making sure they do not coincide with other meetings/clinics. Confirming appointments by letter and telephone.
• Processing referrals by inputting, allocating and uploading relevant documents onto RiO system.
• Inputting the month end statistics of clients seen by the Consultant and relevant medical colleagues.
• To deal with telephone callers and visitors to the department in a courteous manner giving appropriate advice; taking and relaying messages and enquiries and keeping a record of these ensuring good working relationships with Trust staff and external contact are maintained. To receive emails and fax messages and relaying them promptly.
• To check through the clients’ medical notes for appointments and ascertain if any results are required.

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our Values At Berkshire Healthcare Are

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:

• Flexible working options to support work-life balance
• 27 days’ annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• ‘Cycle to Work’ and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites