Multi-Skilled Administrator

Berkshire Healthcare Foundation Trust; Reading; On-site; GBP 28,000 - 31,000; Full time

Benefits offered by this job

Flexible working options to support W–

27 days annual leave

Learning and career development

Cycle to Work

Free parking across Trust sites

Job summary

Berkshire Healthcare Foundation Trust is seeking a multi-skilled administrator to join the inpatient mental health administration team at Prospect Park Hospital in Reading. The role covers medical secretariat, records and general administration, with a focus on high-quality documentation and patient care.

You will handle data protection tasks, transcription of medical summaries and minutes, and support the senior leadership team while working as part of a friendly, flexible team in a busy Trust.

Qualifications

• Good standard of education (GCSEs at C or 4+, or equivalent).
• Experience in an office-based or customer care environment handling confidential information.
• Able to produce professional documentation to a high standard.
• Advanced skills in Microsoft Word, Excel, Outlook and PowerPoint.

Responsibilities

• Process data subject access requests in line with GDPR and Trust policies.
• Update and maintain records relating to information requests.
• Transcribe medical summaries.
• Prepare weekly discharge reports.

Skills

Typing

Advanced MS Office

Minute taking

Data protection

Education

GCSEs

NVQ 3 in Business Admin

ECDL

Tools

Electronic Patient Records

Microsoft Office

Job description

An opportunity has arisen for an enthusiastic multi-skilled administrator to join the inpatient mental health administration team at Prospect Park Hospital in Reading. Previous experience in an administrative or medical secretarial role is essential as is a commitment to excellent patient care, team working and a willingness to support change and adapt to new ways of working.

Excellent typing and word processing skills combined with the ability to produce high quality documentation area necessity as is experience of working with spreadsheets and databases. The successful candidate will also have minute taking responsibilities in conjunction with other members of the team

Please note: This role is not eligible for Skilled Worker visa sponsorship under current UK immigration rules. Applicants must already have the right to work in the UK.

Main duties of the job

The successful candidate will work across several disciplines within the inpatient administration team including the medical secretariat, medicalrecordsand general administration. Key tasks will include

processing data subject access requests in-line with GDPR and Trust policies and procedures - this will require analysing medical records that often contain highly sensitive and distressing information

updating and maintaining accurate records relating to data subject access requests and other requests for information

transcribing medical summaries

preparing weekly reports of clients who have been discharged

preparing agendas and taking minutes at meetings

providing high level administrative support to the senior leadership team

About us

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:

• Flexible working options to support work-life balance
• 27 days' annual leave rising with service + opportunity to buy and sell
• Excellent learning and career development opportunities
• 'Cycle to Work' and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites

Job responsibilities

The must haves for this role:

• Good standard of education (4 x GCSEs at grade C or higher (old grading) grade 4 or higher (new grading) or equivalent
• Previous experience of working in office-based or customer care environments and of handling sensitive and confidential information
• Ability to produce professional documentation to a high standard
• Demonstrable experience of using Microsoft Office software (Word, Excel, Outlook and PowerPoint) to an advanced level.

For further information about the role, please see attached job description and person specification.

Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

We welcome a conversation about flexibility and any other questions you may have. Please don't hesitate to call: Lauren Elliott on 07814982607 or email: [e-mail] who will be delighted to help.

Person Specification

Education/Qualifications/Training

• Good standard of education (4 x GCSEs at grade C or higher (old grading) grade 4 or higher (new grading) or equivalent
• NVQ level 3 (or higher) in business administration or demonstrable experience in an administrative role
• European Computer Driving Licence (ECDL) or similar qualification

Continuous Professional Development (CPD)

• Evidence of continuous professional development

Previous Experience

• Previous experience of working in office-based or customer care environments
• Previous experience of handling confidential and/or sensitive information
• Demonstrable knowledge or experience of applying data protection principles and/or General Data Protection Regulations in the workplace
• Previous experience of producing meeting agendas and minutes
• Previous experience of using electronic patient records systems

Knowledge, Skills and Abilities

• Demonstrable experience of using Microsoft Office software (Word, Excel, Outlook and PowerPoint) to an advanced level
• Excellent typing skills with a high degree of accuracy
• Ability to produce professional documentation to a high standard
• Ability to work within a team and also unsupervised, managing own workload
• Experience of audio typing to a professional standard
• Evidence of being sensitive and supportive to the needs of others

Additional Requirements

• Ability and willingness to attend internal and external training
• Ability and willingness to work flexibly and to travel independently between locations when required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Berkshire Healthcare Foundation Trust

Address

Inpatients Medical Secretaries, Prospect Park Hospital, Honey End Ln, Reading RG30 4EJ

£28,392 to £31,157 a yearper annum, pro rata

Contract

Permanent

Working pattern

Full-time,Part-time

Reference number

371-MHS1118-2

Job locations

Inpatients Medical Secretaries, Prospect Park Hospital, Honey End Ln, Reading RG30 4EJ