Health Administrator

The Methodist Church in Britain; North Waterhouse Farm; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Annual leave

Flexible scheduling

Wellbeing hours

Benefits package

Career progression

Job summary

The Allied Health Professional Administration Team at Northern Care Alliance NHS Foundation Trust is recruiting administrators to provide secretarial and office support to several clinical teams, sometimes across more than one base.

The core of the work is supporting musculoskeletal outpatient physiotherapy: taking and making calls, and processing referrals, including self-referrals, so that clinics run smoothly across a number of sites.

Qualifications

• English and maths GCE grade 4 or higher, or NVQ Level 3 or equivalent knowledge and experience.
• Proficiency with NHS IT systems and data protection policies.
• Experience using Word and Outlook; data entry using NHS systems.
• Ability to work to tight deadlines and multitask.

Responsibilities

• Provide secretarial and administrative support to clinical teams.
• Coordinate office procedures and administrative systems.
• Make and receive calls to coordinate clinics.
• Process referrals from multiple sources, including self-referrals.
• Be the first point of contact and maintain confidentiality.
• Input and extract data using NHS systems.
• Work as part of a team across several clinical bases.

Skills

Clear communication

Organisational skills

Data entry

Prioritisation

Education

NVQ Level 3

ECDL

Tools

Microsoft Word

Microsoft Outlook

IM&T systems

SystmOne

Job description

The Allied Health Professional Administration Team at Northern Care Alliance NHS Foundation Trust is recruiting administrators to provide secretarial and office support to several clinical teams, sometimes across more than one base. The core of the work is supporting musculoskeletal outpatient physiotherapy: taking and making calls, and processing referrals, including self-referrals, so that clinics run smoothly across a number of sites. The post holder is often the first point of contact and handles sensitive information under Trust data protection policy. Experience of NHS IT systems and of working to tight deadlines is required.

What the job involves

• Provide secretarial and administrative support to several clinical teams, potentially at more than one base
• Coordinate and implement office procedures and administrative systems
• Make and receive calls to coordinate busy musculoskeletal outpatient physiotherapy clinics
• Process referrals from multiple sources, including self-referrals, efficiently
• Act as first point of contact and focal point for the services, communicating with internal and external contacts
• Collate, input and extract data using NHS systems
• Handle sensitive and confidential information in line with Trust data protection and governance policies
• Maintain high standards in line with Trust policies and procedures
• Work as part of a team, relating and interacting with colleagues at all levels across several clinical teams

What’s required

Qualifications

• English and maths GCE grade 4 or higher, or NVQ Level 3 or equivalent knowledge and experience

Experience

• Using Microsoft Word and Microsoft Outlook
• Using IM&T systems for data entry
• Working within tight time frames and to deadlines
• Proven organisational skills and prioritising workload with interruptions and changing priorities

Skills & knowledge

• Communicating clearly and concisely
• Recognising equality, diversity and human rights, treating people with dignity and respect
• Acting in accordance with legislation, policies and procedures

Nice to have

• ECDL or equivalent qualification
• Experience of using SystmOne
• Understanding of the Data Protection Act

What’s offered

• Annual leave allowance
• Flexible working opportunitiesProtected hours for health and wellbeing activities
• Competitive benefits package
• Career progression supported by the size and scale of the Trust