Multi-Skilled Administrator

Berkshire Healthcare NHS Foundation Trust; Reading; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Flexible working

27 days’ annual leave

NHS pension

Learning and development

Cycle to Work

Wellbeing tools

Staff discounts

Maternity/Paternity leave

Job summary

Berkshire Healthcare NHS Foundation Trust is seeking a multi-skilled administrator to join the inpatient mental health administration team at Prospect Park Hospital in Reading. You will support GDPR data handling, minute taking, and maintain high-quality documentation while collaborating across medical records and secretarial functions.

The role requires strong typing, data entry, and diary management with a focus on patient care and team support.

Qualifications

• Previous experience in an administrative or medical secretarial role is essential.
• Excellent typing and word processing skills are required.
• Ability to produce high quality documentation and work with spreadsheets/databases.

Responsibilities

• Process data subject access requests in-line with GDPR and Trust policies.
• Update and maintain records relating to data requests and other information requests.
• Transcribe medical summaries and notate professionals meetings.
• Prepare weekly reports of discharged clients.
• Prepare agendas and take minutes at meetings.
• Provide high level administrative support to the senior leadership team.

Skills

Typing

Word processing

Spreadsheets

Databases

Minute taking

Data handling

GDPR compliance

Tools

Medical secretarial software

Job description

An opportunity has arisen for an enthusiastic multi-skilled administrator to join the inpatient mental health administration team at Prospect Park Hospital in Reading. Previous experience in an administrative or medical secretarial role is essential as is a commitment to excellent patient care, team working and a willingness to support change and adapt to new ways of working.

Excellent typing and word processing skills combined with the ability to produce high quality documentation are a necessity as is experience of working with spreadsheets and databases. The successful candidate will also have minute taking responsibilities in conjunction with other members of the team

The successful candidate will work across several disciplines within the inpatient administration team including the medical secretariat, medical records and general administration. Key tasks will include

• processing data subject access requests in-line with GDPR and Trust policies and procedures - this will require analysing medical records that often contain highly sensitive and distressing information
• updating and maintaining accurate records relating to data subject access requests and other requests for information
• transcribing medical summaries
• notating professionals meetings
• preparing weekly reports of clients who have been discharged
• preparing agendas and taking minutes at meetings
• providing high level administrative support to the senior leadership team

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our Values At Berkshire Healthcare Are

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:

• Flexible working options to support work-life balance
• 27 days’ annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• ‘Cycle to Work’ and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites

FOR SECONDMENT ROLES ONLY - If the secondment role becomes permanent, the successful candidate may be offered the permanent position.

For further details / informal visits contact: Name: Lauren Elliott Job title: Medical Records Team Leader Email address: [e-mail] Telephone number: 01189 605176