Multi-Site IT Support Technician - Frontline Tech Help

East Kent College; Folkestone; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading educational institution is seeking an IT Support Technician to join their Technology Team at the Folkestone Campus. The successful candidate will provide operational support for all College IT systems, assist staff and students, and enhance the overall user experience. This temporary position offers a supportive environment and developmental opportunities, making it an ideal role for anyone looking to contribute to a progressive team in the education sector.

Benefits

Generous Annual Leave

Learning and Development Opportunities

Exclusive Discounts & Perks

Flexible Personal Leave

Wellbeing and Health Support

Culture and Recognition

Competitive Pension Scheme

Qualifications

• Knowledgeable and customer-focused professional.
• Ability to work independently with minimal supervision.
• High level organizational skills with priority management.

Responsibilities

• Provide operational support for College IT systems.
• Assist staff and students with technical issues.
• Enhance self-service and user experience across platforms.

Skills

Knowledge in Windows operating systems

Experience in configuration settings

Excellent communication skills

Ability to assist non-technical users

Experience in user support

Installing and configuring hardware/software

Job description

A leading educational institution is seeking an IT Support Technician to join their Technology Team at the Folkestone Campus. The successful candidate will provide operational support for all College IT systems, assist staff and students, and enhance the overall user experience. This temporary position offers a supportive environment and developmental opportunities, making it an ideal role for anyone looking to contribute to a progressive team in the education sector.