Senior IT Support Technician – Multi-Site & On-Call

Somerset NHS Foundation Trust; Yeovil Marsh; On-site; GBP 32,000 - 52,000; Full time

Job summary

Somerset NHS Foundation Trust is seeking a specialist IT specialist to provide expert support, maintenance and development of the Trust's IT infrastructure across systems, networks, operating systems and business applications.

The post holder will deliver high-quality, customer-focused IT support to users at multiple sites in Somerset and ensure compliance with IT Security, Data Protection and IG standards.

Responsibilities

• Provide specialist technical expertise in the support, maintenance and development of the Trust's IT infrastructure across systems, networks, operating systems and business applications.
• Deliver high-quality, customer-focused IT support to colleagues across multiple sites and locations within Somerset.
• Ensure compliance with IT Security, Data Protection and Information Governance standards and policies.
• Assess customer needs and provide professional advice on system requirements, technical solutions and best practices.
• Occasionally work outside normal hours to support system upgrades, maintenance and business-critical tasks.
• Participate in the IT On-Call rota to provide out-of-hours support and maintain continuity of essential Trust services.

Job description

Somerset NHS Foundation Trust is seeking a specialist IT specialist to provide expert support, maintenance and development of the Trust's IT infrastructure across systems, networks, operating systems and business applications.

The post holder will deliver high-quality, customer-focused IT support to users at multiple sites in Somerset and ensure compliance with IT Security, Data Protection and IG standards.