IT Site Manager

Vectis Recruitment; Alfreton CP; On-site; GBP 50,000 - 70,000; Full time

Job summary

Vectis Recruitment is seeking an IT Site Manager for a leading manufacturer in the UK. You will provide frontline IT support, maintain IT infrastructure, and enable reliable technology for office and production teams.

The role covers hardware, software, networks, ERP systems and security. You will manage projects, document procedures, and work with external suppliers to ensure continuous business operations on site.

Qualifications

• Proven experience as an IT professional in a fast-paced environment (manufacturing, distribution, engineering, etc).
• Experience in managing IT projects from conception to completion.
• Knowledge of ERP systems.

Responsibilities

• Provide first- and second-line IT support to office and production staff.
• Install, configure, and maintain desktops, laptops, printers, mobile devices and peripheral equipment.
• Diagnose and resolve hardware, software, and network issues.
• Manage user accounts, permissions and security.
• Develop and implement IT strategies aligned with business goals.
• Lead IT projects, including system upgrades, migrations, and new technology implementations.
• Monitor backups, antivirus and system performance to ensure business continuity.
• Maintain accurate documentation of systems, procedures, and support requests.
• Liaise with third-party suppliers and service providers when required.
• Ensure IT systems comply with company security policies and best practices.

Skills

IT experience

Project management

ERP knowledge

Troubleshooting

Communication

Independent work

Tools

ERP systems

Job description

Following company expansion and growth, a leading manufacturer has a new vacancy for an IT Site Manager to join the team. An experienced IT professional, you will be responsible for providing technical support, maintaining IT systems & infrastructure and ensuring manufacturing and office teams have reliable technology to support daily operations.

The Role

• Provide first- and second-line IT support to office and production staff.
• Install, configure, and maintain desktops, laptops, printers, mobile devices and peripheral equipment.
• Diagnose and resolve hardware, software, and network issues.
• Manage user accounts, permissions and security.
• Develop and implement IT strategies aligned with business goals.
• Manage and maintain IT infrastructure, including servers, networks, hardware, and software.
• Lead IT projects, including system upgrades, migrations, and new technology implementations.
• Monitor backups, antivirus and system performance to ensure business continuity.
• Maintain accurate documentation of systems, procedures, and support requests.
• Liaise with third-party suppliers and service providers when required.
• Ensure IT systems comply with company security policies and best practices.

The Person

• Proven experience as an IT professional gained in a fast-paced environment (manufacturing, distribution, engineering, etc).
• Experience in managing IT projects from conception to completion.
• Knowledge of ERP systems.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and customer service abilities.
• Ability to prioritise workload and work independently