MRO Executive (Repairs Expeditor)

Willis Global Ltd; Hounslow; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading recruitment consultancy is seeking an MRO Executive (Repairs Expeditor) to join a growing repairs team in North West London. The role involves processing repair quotes, managing orders, and providing exceptional customer service. Candidates should have prior aviation experience, strong interpersonal skills, and be proficient in Excel. This position offers a salary between £28,000 and £35,000, along with various benefits including company bonuses and modern facilities.

Benefits

Company performance bonus

Corporate Life Insurance

25 days holiday

Access to mental well-being platform

Modern eco-friendly facilities

Healthcare benefits

On-site gym

Team events

Qualifications

• Previous experience in aviation, in an MRO oriented role.
• Strong interpersonal skills to interact with internal teams and external suppliers.
• Fluent English – excellent written and verbal communication skills.

Responsibilities

• Processing repair quotes and liaising with customers.
• Track orders and monitor performance via in-house reports.
• Building strong relationships with repair shops and key customers.

Skills

Aviation experience

Interpersonal skills

Attention to detail

Excel proficiency

Communication skills

Job description

Our client, an award-winning company specialising in providing rotatable spares support to airlines worldwide whilst offering superior customer support, are looking to recruit an MRO Executive (Repairs Expeditor) to join their repairs team based near North West London.

On Offer

• A fantastic opportunity to join a leading service provider for the Aviation industry
• Salary £28,000 - £35,000, dependant on experience
• Company performance bonus
• Corporate Life Insurance
• 25 days holiday
• Access to Open Up mental well-being platform
• State of the art modern eco-friendly facilities
• Long service benefits, including Healthcare
• On-site gym
• Team events

Duties and Responsibilities

• Processing repair quotes and liaising with customers
• Track orders and monitor performance via in-house reports and data collection
• Building strong relationships with repair shops, OEMS and key customers
• Delivering high quality customer service and performance
• Negotiating reductions on quotations when appropriate
• Liaising with suppliers / customers
• Respond to customer requests via email
• Progressing repair orders

To Be Considered for the MRO Executive (Repairs Expeditor)

• Previous experience in aviation, in an MRO orientated role.
• Show enthusiasm towards Aircraft parts, the industry, and the ability to continually improve.
• Highly organised with the ability to prioritize tasks and to manage workload effectively.
• High attention to detail and accuracy with a methodical approach to work.
• Strong interpersonal skills to interact with internal teams and external suppliers.
• Fluent English – excellent written and verbal communication skills.
• Computer literate with strong Excel experience and other Microsoft Office applications.
• Flexible, adaptable, and self-motivated with a proactive approach.
• Embrace working within a multicultural organisation with strategic partners around the globe.

For more details, please contact Willis Global – a leading Recruitment Consultancy for the Aviation & Aerospace sector