MRC Receptionist

Sodexo Ltd; Colchester; On-site; Full time

Job summary

A leading facilities management company seeks a Security receptionist in Colchester to ensure safety and security. Key responsibilities include monitoring access and providing outstanding customer service. Ideal candidates will have a Standard SIA license and experience in security roles. The position offers £12.46 per hour with benefits like mental health support and financial tools.

Benefits

Mental health & wellbeing support

Employee Assistance Programme

24/7 virtual GP

Discounts for you & family

Financial tools & retirement plan

Cycle to Work scheme

Paid volunteering day

Qualifications

• Ability to interact with employees, contractors, and visitors.
• Standard SIA license required.
• Excellent communication and awareness skills needed.
• Experience in a similar role is preferred.
• Knowledge of local emergency procedures is essential.

Responsibilities

• Greet visitors and ensure adherence to security protocols.
• Monitor CCTV and access control systems.
• Act as first line response to incidents.
• Log calls and provide guidance to visitors.
• Maintain reception area to ensure positive impressions.

Skills

Excellent communication skills

Security techniques knowledge

Customer service

Awareness skills

Ability to interact with authorities

Education

Standard SIA license

Experience in similar role

Job description

Overview

As a Security receptionist at Merville Barracks, Circular Road South, Colchester CO2 7UT

Your role is vital in making sure that we provide a safe and secure environment for our clients. You'll be tasked with verifying and directing visitors.

Working hours and benefits:

• 40 hours per week
• Shift pattern/ hours - 3.5 days with various shift patterns
• £12.46 per hour
• Access to Sodexo reward hub and discounts

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is Colchester

Responsibilities

• Greet staff and visitors and ensure they adhere to the required security identification and protocols for the site/area
• Monitoring of CCTV, Access Control and other protective systems
• Act as a first line response to activations & incidents or fault reporting
• Log calls, relay messages and provide guidance and advice to visitors, clients, contractors and staff
• Deliver and maintain customer service at all times, ensuring client satisfaction
• Maintain a high standard of a well kept reception/entry area to ensure visitors journey starts with a positive impression

Qualifications

• Ability to interact with employees, contractors, consultants, visitors, and management as well as local police and fire authorities
• Standard SIA license
• Excellent communication and awareness skills
• Experience in working in a similar role
• Knowledge of security techniques and site and local emergency procedures

What we offer

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid volunteering day

Ready to be part of something greater? Apply today!