Motorcycle Service & Aftersales Advisor

British Dealer News; Ruislip; On-site; GBP 30,000 - 40,000; Full time

Job summary

British Dealer News is seeking an experienced Motorcycle Aftersales & Service Advisor in Ruislip, West London. This role requires strong customer service skills, sales ability, and essential knowledge of motorcycles. The successful candidate will provide excellent service to customers booking motorcycles for repairs or inquiries, liaise with the workshop, and handle warranty registrations. A motivating salary reflecting qualifications and experience will be offered.

Qualifications

• Experience in a motorcycle dealership or automotive service role is essential.
• Personable and highly motivated with a focus on customer satisfaction.
• Ability to handle customer queries effectively.

Responsibilities

• Provide excellent service to customers booking motorcycles for service or repairs.
• Liaise with workshop on work in progress and inform customers.
• Assist with parts inquiries and complete warranty registrations.

Skills

Customer service

Sales

Knowledge of motorcycles

Liaising with workshop

Job description

British Dealer News is seeking an experienced Motorcycle Aftersales & Service Advisor in Ruislip, West London. This role requires strong customer service skills, sales ability, and essential knowledge of motorcycles. The successful candidate will provide excellent service to customers booking motorcycles for repairs or inquiries, liaise with the workshop, and handle warranty registrations. A motivating salary reflecting qualifications and experience will be offered.