Service Advisor

KPI People; Ruislip; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

Great Benefits Package

Job summary

KPI People Ltd in Ruislip is seeking a Service Advisor for a busy franchised main dealership. You will meet and greet customers, explain the work due on their vehicles, and ensure accurate completion of paperwork with courtesy car insurance.

This role offers a basic salary of £30,000–£34,000 with OTE £40,000–£45,000 uncapped, plus a great benefits package. Working hours are Monday to Friday, 8am–6pm, with no weekend work, and a supportive Aftersales team.

Qualifications

• 12 months Motor Trade Service Advisor experience
• Full UK Driving Licence

Responsibilities

• Meet and greet customers.
• Explain to customers the work due to be carried out on their vehicle.
• Accurate completion of courtesy car insurance paperwork.
• Calling customers with progress updates and advise of any work needed.
• Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
• Invoicing work carried out.
• Invoice explanation and taking payment.
• Quoting, introducing and selling of Service Plans.
• Ensuring all Warranty paperwork is correctly completed.
• Delivering the highest level of customer service at all times.

Education

Full UK Driving Licence

Job description

Service Advisor – Ruislip – Basic Salary £30,000 - £34,000 – OTE £40,000 - £45,000 uncapped – Great Benefits Package – Monday - Friday only (No Weekends)

Our client, a busy franchised main dealership in Ruislip has the requirement for a Service Advisor to join their successful Aftersales team.

Responsibilities

• Meet and Greet Customers.
• Explain to customers the work due to be carried out on their vehicle.
• Accurate completion of courtesy car insurance paperwork.
• Calling customers with progress updates and advise of any work needed.
• Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
• Invoicing work carried out.
• Invoice explanation and taking payment.
• Quoting, introducing and selling of Service Plans.
• Ensuring all Warranty paperwork is correctly completed.
• Delivering the highest level of customer service at all times.

Experience, Skills & Qualifications

Essential Requirements

• 12 months Motor Trade Service Advisor experience
• Full UK Driving Licence

Desirable Requirements

• Franchised Dealership Experience
• Kerridge or Pinnacle Experience

Remuneration & Benefits

• Basic Salary of £30,000 - £34,000
• On Target Earnings of £40,000 - £45,000
• Great Benefits Package

Working Hours

• Monday to Friday 8am – 6pm
• No Weekends