Motorcycle Service Advisor

Perfect Placement; Shippon; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Bonus scheme

22 days annual leave

Manufacturer training

Staff discounts

Life assurance

Parental leave

Rewards platform

Brand representation

Job summary

Perfect Placement UK Ltd is recruiting a Motorcycle Service Advisor for a franchise-approved dealership in Abingdon, Oxfordshire. The role offers a negotiable starting salary, with on-target earnings around £33,000 per annum, based on a 40-hour week from Monday to Friday, with opportunities for bonuses.

You will deliver excellent customer service, promote servicing and accessories, build lasting relationships and manage walk-in customers in a busy dealership.

Qualifications

• Proven customer service experience, preferably within motorcycle or automotive aftersales.
• Strong organisational skills and ability to hit targets.
• Excellent communication and teamwork skills.
• Genuine passion for motorcycles and two-wheeled products.

Responsibilities

• Deliver excellent customer service throughout the aftersales process.
• Promote servicing, repairs, clothing, merchandise and accessories.
• Build strong customer relationships and contribute to customer retention and business growth.
• Maintain parts stock levels and store parts correctly.
• Pre-pick parts for workshop jobs to support workflow.
• Process customer payments and invoices accurately.
• Manage walk-in customers professionally and exceed expectations.

Skills

Customer service

Organisational skills

Communication

Teamwork

Passion for motorcycles

Job description

We are recruiting a Motorcycle Service Advisor to join our franchise-approved motorcycle dealership in Abingdon, Oxfordshire. This Motorcycle Service Advisor position offers a negotiable starting salary plus bonuses, with on-target earnings of approximately £33,000 per annum, working 40 hours per week from Monday to Friday.

Benefits

• Negotiable salary plus bonus scheme and overtime paid at standard rate.
• 22 days' annual leave plus bank holidays, with a day off in lieu for any bank holiday worked.
• Full manufacturer-approved training.
• Staff discounts on motorcycles, parts, servicing and clothing.
• Life assurance, shared parental leave, company competitions and access to an online rewards platform.
• The opportunity to represent iconic motorcycle brands.

Duties

• As a Motorcycle Service Advisor, report to the Service Manager and deliver excellent customer service throughout the aftersales process.
• Promote servicing, repairs, clothing, merchandise and accessories to customers.
• Build strong customer relationships and contribute to customer retention and business growth.
• Maintain parts stock levels against delivery notes and store parts correctly.
• Pre-pick parts for workshop jobs to support efficient workflow.
• Process customer payments and invoices accurately.
• Manage walk-in customers professionally and exceed their expectations.

Requirements

• Proven customer service experience, preferably within high-end motorcycles, automotive aftersales or related brands.
• Strong organisational skills and a proven ability to achieve targets.
• Excellent communication and teamwork skills.
• A genuine passion for motorcycles and two-wheeled products.
• A full UK driving licence with minimal points is essential.
• A UK motorcycle licence with minimal points is desirable but not essential.
• The successful Motorcycle Service Advisor will be customer-focused, commercially aware and confident working in a busy dealership environment.
• Our ideal Motorcycle Service Advisor will demonstrate enthusiasm for motorcycles and a commitment to delivering exceptional standards.
• This opportunity will suit an experienced Motorcycle Service Advisor seeking a specialist dealership role with excellent training, benefits and long-term development potential.