Motor Claims Specialist: Fair Outcomes & Top Customer Care

Aviva plc; Liverpool; Híbrido; GBP 25.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus opportunity

Pension

Holiday allowance

Private medical

Discounts on Aviva products

Matching share plan

Save As You Earn

Parental leave

Cycle to work

Volunteer days

Wellbeing support

Descripción de la vacante

Aviva plc is seeking a Motor Claims Handler in the UK to manage motor injury claims with a focus on fair outcomes and regulatory compliance. You will balance technical decision-making with strong customer service and collaborate with legal representatives and suppliers to close claims efficiently.

The role offers a competitive salary and a comprehensive benefits package with pension, private medical, life balance initiatives, and flexible working options.

Formación

• Proven experience handling motor injury claims.
• Strong focus on delivering excellent customer experiences.
• Clear and confident communication; ability to explain complex information.

Responsabilidades

• Manage a portfolio of motor claims from intake to resolution.
• Investigate liability, assess information, negotiate settlements and progress claims.
• Collaborate with customers, legal representatives, suppliers and colleagues to deliver fair outcomes.

Conocimientos

Motor injury claims

Customer focus

Communication skills

Negotiation

Relationship building

Descripción del empleo

Aviva plc is seeking a Motor Claims Handler in the UK to manage motor injury claims with a focus on fair outcomes and regulatory compliance. You will balance technical decision-making with strong customer service and collaborate with legal representatives and suppliers to close claims efficiently.

The role offers a competitive salary and a comprehensive benefits package with pension, private medical, life balance initiatives, and flexible working options.