Motor Claims Specialist - Fast, Fair Settlements

Allianz UK; Leeds; Hybrid; GBP 23,000 - 31,000; Full time

Benefits offered by this job

Hybrid working

Total rewards package

Development and training

Job summary

Allianz UK in Leeds is seeking a dedicated Motor Claims professional to investigate and settle claims fairly and efficiently within a supportive, high-performing team. You will join our Motor Claims workstream, embracing a hybrid model after probation and attending the Leeds office during training to establish a strong foundation.

This is a full-time role (37.5 hours) with occasional weekend work, offering a comprehensive total rewards package and opportunities to develop claims expertise in a

Qualifications

• Experience in motor claims handling preferred
• Excellent organisational and multitasking abilities
• Strong communication with customers and internal stakeholders

Responsibilities

• Register and validate new motor claims promptly, applying policy terms and conditions
• Investigate, negotiate, and settle claims within your authority limits to deliver fair and timely outcomes
• Liaise with underwriters, solicitors and loss adjusters to ensure smooth claim resolution
• Maintain reserves and process payments in line with company guidelines and regulatory standards
• Manage diaries, inactivity, cheques and recoveries within agreed timeframes
• Escalate claims outside authority per referral processes
• Support team development by sharing knowledge with colleagues
• Identify opportunities to improve processes and customer experience through innovation and technology

Skills

Organisational skills

Multitasking

Communication

Customer focus

Pressure handling

Attention to detail

Decision making

Teamwork

Job description

Allianz UK in Leeds is seeking a dedicated Motor Claims professional to investigate and settle claims fairly and efficiently within a supportive, high-performing team. You will join our Motor Claims workstream, embracing a hybrid model after probation and attending the Leeds office during training to establish a strong foundation.

This is a full-time role (37.5 hours) with occasional weekend work, offering a comprehensive total rewards package and opportunities to develop claims expertise in a