Motor Claims Intervention Specialist (Bonus & Benefits)

IPS Group Limited; Manchester; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Private medical cover

Life insurance

Pension

Job summary

IPS Group Limited in Manchester is seeking a proactive Motor Claims Co-ordinator to contact non-fault third parties after motor incidents, offering repair options and support before credit hire involvement. The role is office-based during probation with a shift pattern and potential for hours extension as the team grows.

You will review new claims, assess liability, negotiate with third parties, and work closely with repairers and suppliers to ensure efficient handling and positive customer

Qualifications

• Experience in Motor Claims, preferably FNOL or Third Party Claims.
• Understanding of motor liability and claims handling principles.
• Knowledge of credit hire and cost mitigation.

Responsibilities

• Contact non-fault third parties after motor incidents to offer repair solutions and support before credit hire involvement.
• Review new claims, assess liability and negotiate with third parties to deliver positive outcomes.
• Collaborate with repairers, engineers and suppliers to ensure efficient claims handling.

Skills

Motor claims

FNOL experience

Communication

Negotiation

Customer focus

Phone skills

Job description

IPS Group Limited in Manchester is seeking a proactive Motor Claims Co-ordinator to contact non-fault third parties after motor incidents, offering repair options and support before credit hire involvement. The role is office-based during probation with a shift pattern and potential for hours extension as the team grows.

You will review new claims, assess liability, negotiate with third parties, and work closely with repairers and suppliers to ensure efficient handling and positive customer