Remote-Eligible Motor Claims Team Lead

Sedgwick; United Kingdom; Hybrid; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Self-Invested Personal Pension Scheme (SIPP)

25 days holiday plus bank holidays

Flexible working from office or home

Private healthcare plan

Life assurance

Employee assistance programme

Voluntary flexible benefits

Job summary

A leading insurance company in the United Kingdom is seeking a motivated Team Leader for their Motor department. This role involves maintaining service delivery standards, conducting internal audits, and developing claims process improvements. The ideal candidate will have proven leadership skills, comprehensive claims expertise, and the ability to communicate effectively with stakeholders. Competitive salary, flexible working options, and comprehensive benefits are offered, creating a supportive work environment focused on professional growth.

Qualifications

• Confidence in directing and sustaining a high‑performing team.
• Proven experience in managing motor insurance claims under demanding operational conditions.
• Ability to coach, mentor, and motivate colleagues.
• Skilled in articulating complex information clearly.
• Capacity to evaluate intricate scenarios and implement solutions.

Responsibilities

• Carry out internal audits, including telephony and file reviews.
• Analyse trends, identify training requirements, and develop new claims process improvements.
• Prepare management information reports highlighting key trends and proposing solutions.
• Actively participate in client and customer management.

Skills

Demonstrable leadership capability

Comprehensive claims expertise

Advanced people development skills

Exceptional communication proficiency

Strategic decision-making

Job description

A leading insurance company in the United Kingdom is seeking a motivated Team Leader for their Motor department. This role involves maintaining service delivery standards, conducting internal audits, and developing claims process improvements. The ideal candidate will have proven leadership skills, comprehensive claims expertise, and the ability to communicate effectively with stakeholders. Competitive salary, flexible working options, and comprehensive benefits are offered, creating a supportive work environment focused on professional growth.