MOSAIC Trainer - Adults Social Care - £400-450p/d

Tripod Partners; United Kingdom; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading training consultancy is seeking a Mosaic Trainer for a role in the United Kingdom. This position involves designing and delivering training for social care staff while collaborating with project leads and SMEs. The ideal candidate will have experience in delivering training in the public sector and a strong understanding of case management systems. The role offers a competitive day rate and the flexibility of hybrid working, with some on-site delivery required.

Qualifications

• Experience in a public sector setting delivering training.
• Knowledge of case management systems relevant to social care.
• Proven ability to simplify complex processes for users.

Responsibilities

• Deliver customized Mosaic training to staff.
• Design training materials and e-learning content.
• Conduct training needs analysis to inform rollout plans.
• Collaborate with SMEs to align training with service requirements.
• Evaluate training effectiveness and make improvements.

Skills

Experience delivering IT or system training in social care

Understanding of Mosaic or similar case management systems

Ability to communicate complex processes clearly

Experience developing in-person and digital training

Job description

MOSAIC Trainer - Adults Social Care

The Mosaic Trainer will support the successful delivery, implementation and adoption of system within Calderdale Borough Council - Mosaic Implementation Programme across Children and Young Peoples Service and Adult Services and Wellbeing. The role involves designing and delivering engaging training to frontline staff, ensuring users are confident and capable in applying new workflows, tools, and recording models. The trainer will work closely with Subject Matter Experts (SME’s), System Support Team, operational leads, and technical teams to align training content with the programme’s goals.

Key Responsibilities

• Develop and deliver tailored Mosaic training to Children’s Services OR Adult Social Care staff across all levels
• Design training materials, guides, and e-learning content aligned with new workflows and system features
• Project team upskilling and training(Train the Trainer)
• Conduct training needs analysis across service areas to inform content and rollout plans
• Collaborate with SMEs and project leads to ensure training reflects practice requirements and statutory needs
• Support with walk-throughs, drop-ins, and guidance
• Maintain and update training content based on feedback and changes to system design
• Work flexibly across phased rollout plans to deliver training aligned with go-live timelines
• Evaluate training impact and collate feedback to continuously improve delivery

Essential Skills and Experience

• Experience delivering IT or system training in a social care or public sector setting
• Strong understanding of Mosaic or similar case management systems
• Ability to communicate complex processes in accessible, clear language
• Experience developing both in-person and digital training formats

• Person Type (usual person type)
  • Works well under pressure
  • Is an effective team player with a can doattitude
  • Is equality effective on solo tasks
  • Is comfortable to present to senior members of the project team and board members
  • Is comfortableleading and being led on tasks
  • Is task and time driven

Day rates- £400 - £450 per day

Number of days per week - 5 days per week

Contract duration– 6- 8 months

Outside IR 35

Role will be hybrid working as whilst training can be planned remotely the training delivery will require on site delivery