Mortuary Assistant | University Hospitals Bristol and Weston NHS Foundation Trust

University Hospitals Bristol and Weston NHS Foundation Trust; Weston-super-Mare; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare organization in Weston-super-Mare is seeking a compassionate individual for the Mortuary service. Responsibilities include daily operations of the storage facility, liaising with funeral directors and medical staff, and providing support to families during viewings. Candidates should possess strong communication skills and experience in healthcare settings is preferred. The role ensures the highest dignity and respect for deceased patients and their families. A 24/7 on-call rota participation is required.

Qualifications

• Experience in a healthcare or mortuary environment is beneficial.
• Ability to provide compassion and support to bereaved families.
• Strong communication skills for liaising across multiple disciplines.

Responsibilities

• Carry out daily activities for the mortuary service.
• Ensure a safe and effective service for deceased patients.
• Provide support and comfort to bereaved relatives during viewings.

Job description

Role Overview

The postholder will be part of a small team within the Mortuary service and will be responsible for carrying out daily activities to ensure the efficient operation of the storage facility at Weston General Hospital. The role may require working across sites, receiving and releasing deceased patients, preparing deceased patients for viewing, and completing general disinfection and cleaning of all areas.

The postholder will liaise with funeral directors, medical examiners, bereavement officers, coroner’s personnel, police officers, doctors and multidisciplinary trust teams, as well as relatives and friends of the deceased patients.

All activities will be carried out with the utmost dignity and respect for the deceased patients and their families.

Responsibilities

• Carry out all daily duties required for the efficient operation of the storage facility, under supervision from the Mortuary Manager and Deputy Mortuary Manager.
• Complete all work to a high standard and within expected time frames to meet service demands.
• Provide a safe, secure, effective and comprehensive service to meet the needs of the hospital and ensure that deceased patients and their families are treated with dignity and respect at all times.
• Ensure security and confidentiality at all times, including monitoring of all activities by internal and external staff.
• Report to the Mortuary/Deputy Manager regarding the operational status of the department, including any issues or information relevant to the running of the department.
• Assist the Mortuary Manager/Deputy in working towards improving departmental procedures to meet Human Tissue Authority regulatory standards.
• Participate in a 24/7 on-call rota.
• Multitask and prioritise when there are competing demands; evaluate and act upon anomalous situations when dealing with emotional families at viewings or over the telephone.
• Give guidance, support and comfort to bereaved relatives and friends, while maintaining a calm, mature and compassionate disposition.
• Other duties will include liaising with and assisting funeral directors, medical examiners, bereavement officers, coroner’s personnel, police officers, doctors and multidisciplinary trust teams.

Close Date

This advert closes on Sunday 11 Jan 2026.

Equal Opportunities

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is a leading acute Trust and a digital exemplar committed to improving patient care. As an equal opportunities employer actively working towards a diverse workforce, we aim to recruit and retain a workforce that represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them.