Modernisation Operations Manager UK&I

Carrier; Wimbledon; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global company in HVAC solutions is seeking a Modernisation Operations Manager for the UK & Ireland. This role involves leading a diverse team to oversee modernisation projects, ensuring financial delivery and customer satisfaction. Key responsibilities include strategic planning, performance tracking, and risk management. The ideal candidate will have extensive project management experience in modernisation or construction, strong leadership skills, and HVAC industry knowledge preferred. The position offers a competitive salary, bonus, and generous benefits.

Benefits

Very competitive base salary

Bonus

Company Vehicle or cash allowance

25 Days holiday + bank holidays

Medical

Holiday purchase scheme

Company Pension

Life Assurance

Qualifications

• Many years' experience in a large scale project management role, with a focus on modernisation or construction projects.
• Strong leadership and previous team management experience.
• HVAC Industry knowledge preferred.
• Proficiency in project management methodology, software and tools.
• Excellent communication and interpersonal skills.

Responsibilities

• Develop and implement modernisation strategies that align with the organization's goals and objectives.
• Lead and mentor a diverse team of professionals.
• Oversee the planning, execution, and completion of modernisation projects.
• Work closely with stakeholders to ensure seamless implementation.
• Deliver high quality of service and develop key strategic customer relationships.

Skills

Project management

Leadership

Problem-solving

Communication

Budget management

Stakeholder collaboration

Education

Bachelor's degree in business administration, engineering, or a related field

Tools

Project management software

Job description

Carrier is now looking for a Modernisation Operations Manager UK & Ireland who will be responsible for leading the Modernisation P&L and ensuring financial delivery of the Projects Business for the UK & Ireland. Overseeing and driving the successful completion of Modernisation activities within the organisation. This role requires a visionary leader who can lead a team to manage complex projects aimed at upgrading and improving existing systems, processes, and infrastructure along with implementing strategies that enhance operational efficiency, leveraging new technologies, and ensuring the integration of innovative solutions whilst delivering a world class customer experience What will the key responsibilities be?

Responsibilities

• Strategic Planning: Develop and implement modernisation strategies that align with the organization's goals and objectives
• Team Leadership: Lead and mentor a diverse team of professionals, including project managers, technical staff and sub-contractors. Provide guidance, motivation, and development opportunities to team members
• Project Management: Oversee the planning, execution, and completion of modernisation projects, ensuring they are delivered on time and within budget
• Stakeholder Collaboration: Work closely with stakeholders across Sales and various departments to ensure seamless implementation of modernisation initiatives
• Customer: Deliver high quality of service and develop key strategic customer relationships
• Performance Tracking: Set performance benchmarks and monitor project progress against these metrics. Provide regular updates and performance reports to stakeholders
• Financial Management: Monitor project expenditures, take ownership of P&L and report on financial performance to senior management including accurate forecasting activities
• Risk Management: Identify potential risks and develop mitigation strategies. Monitor risk factors continuously and adjust plans as necessary to avoid project disruptions

Qualifications

• Experience: Many years' experience in a large scale project management role, with a focus on modernisation or construction projects
• Strong leadership and previous team management experience is essential
• HVAC Industry knowledge preferred
• Education: Bachelor's degree in business administration, engineering, or a related field is preferred
• Proficiency in project management methodology, software and tools
• Excellent communication and interpersonal skills
• Proven problem-solving and decision-making capabilities
• Ability to manage multiple priorities and deadlines
• Knowledge of industry standards and regulatory requirements
• Financial acumen and budget management skills
• Experience in change management and process improvement

Carrier is the world's leader in high-technology heating, air-conditioning and refrigeration solutions. We have a history of more than 100 years of proven innovation, solving problems on a global level, and our innovations drive new industries. Our mission is to be the first choice for heating, air-conditioning and refrigeration solutions worldwide. We work every day to make the world a better place to live, work and play. Consistently ranked as one of the world's most respected, we are also a pioneer of social responsibility, looking after the environment as well our people.

Benefits

• Very competitive base salary
• Bonus
• Company Vehicle or cash allowance
• 25 Days holiday + bank holidays
• Medical
• Holiday purchase scheme
• Company Pension
• Life Assurance