Mobile IT Technician

Experis UK; Birmingham; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading technical support provider is seeking a Mobile IT Technician to join their field team in the Midlands. You will provide vital support to high-profile clients while managing expectations professionally. The ideal candidate should be customer-focused, possess technical troubleshooting skills, and hold a full UK driving licence to travel across various sites. This role offers great diversity and a chance to grow a career in technical operations.

Qualifications

• Proven experience in face-to-face roles managing client expectations.
• Experience with hardware and software troubleshooting.
• A full UK driving licence is essential for site travel.

Responsibilities

• Act as a key technical resource for high-profile organisations.
• Provide backfill support for established accounts.
• Assist in the delivery of critical national projects.

Skills

Customer service

Hardware troubleshooting

Software troubleshooting

Client management

Job description

Job Description

Mobile IT Technician (Field Based)

Location: Central Birmingham & West Midlands (covering East/West Midlands)

Contract: Full-Time

Are you a proactive individual with a background in customer service and a foundation in IT support? We are looking for a Mobile Technician to join our field team, providing vital technical support and project delivery across the Midlands.

The Role

In this role, you will act as a key technical resource for some of the UK's most high-profile organisations. You will provide "backfill" support for established accounts and assist in the delivery of critical national projects.

Key Client Accounts

Financial & Corporate, Industrial, Public Sector Projects, and Specialist Support.

What We Are Looking For

• Customer Excellence: Proven experience in face-to-face roles with the ability to manage client expectations professionally.
• Technical Aptitude: Experience with hardware and software troubleshooting.
• Mobility: A full UK driving licence is essential, as you will be travelling to various sites across Central Birmingham and the wider Midlands.
• Versatility: The ability to adapt to different site requirements, from corporate offices to government facilities.

Why Join Us?

This position offers the opportunity to work with a diverse range of blue-chip and public sector clients. It is an ideal role for a technician who enjoys variety and wants to build a career in field-based technical operations.