ML Data Solutions Lead: Data Collections & Customer Success

Amazon; Cambridge; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading technology company is seeking a Data Solutions Lead in Cambridge. In this role, you'll act as a trusted advisor for scientists, driving effective ML data solutions and enhancing customer relationships. Responsibilities include defining data requirements, monitoring metrics, and providing strategic recommendations for effective ML workflows. Ideal candidates have 2+ years of experience in ML data operations and outstanding customer management skills. A competitive salary and a commitment to an inclusive culture are offered.

Qualifications

• 2+ years of experience in ML data operations with strong understanding of ML workflows.
• Outstanding communication and management skills for customer consultation.
• Ability to translate complex technical concepts into practical applications.

Responsibilities

• Drive effective ML/GenAI solutions and document customer requests.
• Own relationships with customer scientists and provide technical value.
• Monitor and optimize collection health metrics for customer success.

Skills

Data creation strategies

Customer communication

Technical consultation

ML data operations

Data annotation workflows

Education

Associate's degree or equivalent

Bachelor's degree in Business or Computer Science

Tools

JSON

Python

Command Line

Job description

A leading technology company is seeking a Data Solutions Lead in Cambridge. In this role, you'll act as a trusted advisor for scientists, driving effective ML data solutions and enhancing customer relationships. Responsibilities include defining data requirements, monitoring metrics, and providing strategic recommendations for effective ML workflows. Ideal candidates have 2+ years of experience in ML data operations and outstanding customer management skills. A competitive salary and a commitment to an inclusive culture are offered.