Mental Health Support Worker

Salvation Army Homes; Exmouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A registered social landlord in Exmouth seeks a Mental Health Support Worker to provide holistic recovery-focused support to clients with mental health challenges. The ideal candidate should have a working knowledge of mental health needs, demonstrate strong communication skills, and empower clients to develop their skills. Responsibilities include delivering one-on-one and group sessions, liaising with external agencies, and helping clients access vital resources. This position offers numerous benefits including 26 days annual leave, a high street discount scheme, and professional development support.

Benefits

26 days annual leave rising to 31 days

£250 bonus after 6 and 12 months

Extra day off on birthday

High street discount scheme

Pension with life assurance

Discounted private medical insurance

Financial emergency loans

Occupational sick pay

Full induction and training

Long-service awards

Career development support

Qualifications

• Working knowledge of the needs and support requirements of people with complex mental health needs.
• Instinctively work aligned with Salvation Army Homes values and behaviours.
• Great communicator with the ability to build professional relationships.
• Empower individuals to develop their skills, strengths, and talents.
• Comfortable dealing with difficult or complex situations.

Responsibilities

• Provide holistic recovery-focused support to clients.
• Engage creatively with clients based on their identified support needs.
• Support clients in attending appointments related to health, debts, or housing.
• Develop person-centred Support Plans and Risk Management Plans.

Skills

Working knowledge of complex mental health needs

Great communication skills

Resilience

Experience in mental health support

Job description

About The Role

Excellent opportunity for Mental Health Support Workers to help provide holistic‑recovery focused support to clients with mental health across the EEDMHS.

At Salvation Army Homes we are dedicated to providing comprehensive, good quality housing services, support and resettlement.

The Mental Health Support Worker will be engaging creatively with a caseload of clients based on their identified support needs to identify and develop the skills and resources to transform their lives and enable independent living.

This will involve providing high quality support for vulnerable clients through 1:1 and group sessions and working closely with external partner agencies. The Mental Health Support Worker will be able to:

• Support and accompany clients to attend essential appointments (e.g., related to health, debts or housing, etc.)
• Support and advise clients to access information on housing, health, welfare, benefits and other resources.
• Support with medication, where required.
• Actively engage residents in developing the service.
• Help assess potential new clients.
• Liaise with external agencies (including Health Professionals).
• Help manage any incidents or challenging behaviour.
• Develop person‑centred Support Plans and Risk Management Plans and keep accurate records.

About The Candidate

• You will have a working knowledge of the needs and support requirements of people with complex mental health needs or have worked in another social care setting.
• You will instinctively work in a manner that aligns fully with Salvation Army Homes delivery values and behaviours, demonstrating energy and passion, along with a positive, can‑do attitude in your daily contribution to transforming lives.
• You will be a great communicator, building trusting and professional relationships.
• Be passionate about making a difference and thrive in a fast‑paced environment.
• Have a high level of resilience.
• Empower people to develop their skills, strengths and talents.
• Have a good idea of the type of wider community resources and organisations available.
• Be comfortable dealing with difficult or complex situations.
• Are likely to have experience that includes, for example: mental health support, education, training and/or leading activities.
• Be able to participate in our 24‑hour shift rota system and our on‑call rota.

Benefits

• 26 days annual leave rising to 31 days.
• 100 day + £250 at 6 months’ service and another £250 at 12 months’ service.
• An extra day off on your birthday.
• A high street discount scheme (great savings both on and off‑line).
• Pension with life assurance.
• Discounted private medical insurance.
• Loans available for financial emergencies.
• Occupational sick pay.
• A full induction package and training relevant to the role.
• Long‑service awards from 2.5 years.
• Support to learn and develop your career.

About The Company

A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society – mainly people with complex needs and/or experiencing homelessness.

Our aim is to work with individuals to build on their strengths, creating person‑centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.

As an equal opportunities employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.