Mental Health Community Navigator: Signposting & Support

Mind BLMK; Milton Keynes; On-site; GBP 25,000 - 30,000; Full time

Job summary

A mental health service provider in Milton Keynes is seeking a Community Navigator to assist patients within the NHS mental health service. The role involves processing referrals, guiding patients to services, and ensuring effective communication. Candidates should have experience in health or social care, ideally with vulnerable populations. This position offers flexible working and various benefits, including generous annual leave and a pension scheme.

Benefits

25 days Annual Leave

Auto-enrolment NEST pension

Optional Health Plan

Discounts via Blue Light Card

Learning and Development opportunities

Flexible Working upon request

Qualifications

• Minimum of 1 year experience in health or social care.
• Experience in direct contact with service users.
• Knowledge of mental health settings is ideal.

Responsibilities

• Review and process referrals from GP practices.
• Assist patients in scheduling appointments.
• Provide signposting to appropriate services.
• Handle calls and administrative support.
• Maintain records of activities.
• Build relationships with community sector services.

Skills

Experience in health, social care, or information and advice

Ability to assess risks

Strong communication skills

Knowledge of mental health services

Experience with vulnerable patients

Job description

A mental health service provider in Milton Keynes is seeking a Community Navigator to assist patients within the NHS mental health service. The role involves processing referrals, guiding patients to services, and ensuring effective communication. Candidates should have experience in health or social care, ideally with vulnerable populations. This position offers flexible working and various benefits, including generous annual leave and a pension scheme.