Mental Health Case Management Officer

Neway International Ltd; City Of London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A recruitment agency is seeking a Case Management Officer for Lewisham Council. The role involves supporting mental health service-users, reviewing care packages, and co-producing care plans. Ideal candidates will have experience in mental health and strong communication skills. This temporary role offers a competitive rate and is situated in a supportive team environment.

Qualifications

• Experience with mental health service-users and carers.
• Understanding of the Care Act 2014 and related legislation.
• Skills in collaborative working and risk assessment.

Responsibilities

• Carry a caseload of clinically stabilised mental health service-users.
• Review strengths-based care packages.
• Co-produce care plans with service-users.

Skills

Direct work with mental health service-users

Effective time management

Clear communication

IT skills across multiple systems

Job description

Overview

Neway Recruitment are seeking a Case Management Officer to join Lewisham Council. This temporary role is based at Laurence House, Catford Road, London, SE6 4RU, with the Speedwell Centre in Deptford as the team base.
Contract Type: Temporary • Hours: 35 per week • Start Date: 15 September 2025 • Rate: PAYE £21.45/hr | Ltd/Umbrella £27.39/hr.

Where You’ll Be Based

The Speedwell Centre in Deptford is located near the High Street with good transport links and provides a supportive setting for the role.

Responsibilities

• Carry a caseload of clinically stabilised mental health service-users as the primary point of contact.
• Review strengths-based care packages and support transitions from specialist services to GP-led care.
• Champion independence through community resources.

What We’re Looking For

• Experience: Direct work with mental health service-users and carers; promoting independence through strengths-based approaches.
• Knowledge: Support planning and personalised outcomes; understanding the impact of mental illness on individuals and families; Care Act 2014 and adult social care legislation; strengths-based assessment and care provision.
• Aptitude: Co-producing care plans with service-users and carers; risk assessment and management; collaborative working across teams and disciplines; effective time management under pressure; knowing when to seek support and escalate appropriately.
• Skills: Observational and review skills for vulnerable adults; confident IT user across multiple systems; strong written communication and numeracy; influencing and coordination to ensure timely support; clear, empathetic communication with all stakeholders.

Why Join Us?

This is more than a job — it’s a chance to make a meaningful impact in the lives of others, while working alongside a team that values compassion, collaboration, and community.

Ready to bring your expertise to Lewisham Council and help shape brighter futures? Apply now and be part of a team that puts people first.