Membership Sales Host - Free Gym Membership + Growth

Everlast Gyms; Rawmarsh; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Free gym membership

Colleague discount across Frasers/Frs

Champions programme

PT sessions outside hours

Training and development

Group Training experience

High-performance culture

Job summary

Everlast Gyms is looking for a Sales Host to grow our membership community by delivering outstanding member experiences, driving sales and supporting retention. You’ll act as a brand ambassador, welcoming prospects and members, promoting products and services, and contributing to a high-performance club culture.

You’ll deliver tailored tours, pursue renewals and upgrades, and follow up on enquiries to maximise conversions.

Qualifications

• Passion for fitness, customer service and sales.
• Strong communication and relationship-building skills.
• Positive, confident and outgoing personality.
• Target-driven with a track record of achieving results.
• Flexibility to work weekends and bank holidays.
• Experience in sales, hospitality, retail or leisure.
• Experience working toward sales targets.
• Knowledge of membership sales or customer retention.
• Experience using sales or membership systems.

Responsibilities

• Deliver exceptional experiences that convert prospects into members.
• Drive membership sales, renewals, upgrades and secondary spend opportunities.
• Conduct tailored club tours based on individual fitness goals and needs.
• Use effective questioning, rapport building and objection handling techniques.
• Follow up enquiries and leads to maximise membership conversion.
• Build strong relationships with members to improve retention and engagement.
• Support the delivery of club sales and retention targets.
• Provide a friendly, professional and welcoming environment for all members and guests.
• Handle member queries and concerns efficiently and professionally.
• Promote the products, services and fitness solutions available within the club.
• Actively support club initiatives, events and member engagement activities.
• Represent the Everlast Gyms brand with energy and professionalism.
• Support the day-to-day operation of the club.
• Act as a key holder when required.
• Maintain high standards of cleanliness, presentation and safety.
• Support gym floor standards and member-facing areas.
• Assist with gym resets and operational tasks where required.
• Utilise membership and CRM systems effectively to manage enquiries and member information.
• Work collaboratively with the wider club team to achieve business goals.
• Support national campaigns, challenges and initiatives.
• Contribute to a positive and engaging club culture.
• Take ownership of personal performance and development.

Skills

Passion for fitness and sales

Customer service excellence

Strong communication

Goal-driven

Team player & independent

Job description

Everlast Gyms is looking for a Sales Host to grow our membership community by delivering outstanding member experiences, driving sales and supporting retention. You’ll act as a brand ambassador, welcoming prospects and members, promoting products and services, and contributing to a high-performance club culture.

You’ll deliver tailored tours, pursue renewals and upgrades, and follow up on enquiries to maximise conversions.