Sales & Member Experience Host

Frasers Group; East Midlands; On-site; GBP 17,000 - 25,000; Full time

Benefits offered by this job

Free Everlast Gyms membership

20% colleague discount across Frasers

Everlast Monthly Champions recognition

PT sessions outside contracted hours

Training and development opportunities

Group Training class experience

High-performance culture

Job summary

Everlast Gyms is looking for a Sales Host to grow our membership community by delivering outstanding experiences and driving sales. You will welcome guests, convert enquiries and support member retention with energy and a customer-first approach.

You'll act as a brand ambassador, promoting our products and services while collaborating with the club team to hit sales targets and develop your career in a fast-growing fitness business.

Qualifications

• Passion for fitness, customer service and sales.
• Strong communication and relationship-building skills.
• Positive, confident and outgoing personality.
• Target-driven mindset with a desire to achieve results.
• Strong organisational and administration skills.
• Ability to work independently and as part of a team.
• Flexible approach to working hours, including weekends and Bank Holidays.
• Desirable: experience in sales, hospitality, retail, leisure or customer service.

Responsibilities

• Deliver exceptional experiences that convert prospects into members.
• Drive membership sales, renewals, upgrades and secondary spend opportunities.
• Conduct tailored club tours based on individual fitness goals and needs.
• Use effective questioning, rapport building and objection handling techniques.
• Follow up enquiries and leads to maximise membership conversion.
• Build strong relationships with members to improve retention and engagement.
• Support the delivery of club sales and retention targets.
• Provide a friendly, professional and welcoming environment for all members and guests.
• Promote the products, services and fitness solutions available within the club.
• Actively support club initiatives, events and member engagement activities.
• Represent the Everlast Gyms brand with energy and professionalism.

Skills

Passion for fitness, customer service,

Strong communication

Relationship-building

Positive, confident, outgoing

Target-driven mindset

Organisational and administration

Independent and team working

Flexible hours incl weekends

Job description

Everlast Gyms is looking for a Sales Host to grow our membership community by delivering outstanding experiences and driving sales. You will welcome guests, convert enquiries and support member retention with energy and a customer-first approach.

You'll act as a brand ambassador, promoting our products and services while collaborating with the club team to hit sales targets and develop your career in a fast-growing fitness business.