Membership Sales & Experience Host (Free Gym Membership)

Frasers Group; Rotherham; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Free Everlast Gyms membership

20% colleague discount across Frasers'

Monthly Champions recognition

Opportunities to deliver PT outside of

Training and development opportunities

Group Training class opportunities

Job summary

Everlast Gyms in the United Kingdom seeks a Sales Host to drive membership growth and deliver outstanding member experiences. You'll act as a brand ambassador, support commercial goals, and engage prospects and members with energy and professionalism.

Your role includes welcoming guests, promoting services, and achieving membership targets while delivering high standards of customer care and team collaboration in a fast-paced club.

Qualifications

• Customer-facing sales experience is preferred.
• Strong communication and relationship-building skills are essential.
• Positive, confident and outgoing personality desired.
• Target-driven mindset with a focus on results.

Responsibilities

• Deliver exceptional experiences that convert prospects into members.
• Drive membership sales, renewals, upgrades and secondary spend opportunities.
• Conduct tailored club tours based on fitness goals and needs.
• Use effective questioning, rapport building and objection handling techniques.
• Follow up enquiries and leads to maximise membership conversion.
• Build strong relationships to improve retention and engagement.
• Support the delivery of club sales and retention targets.
• Provide a friendly, professional and welcoming environment for all members and guests.
• Promote products, services and fitness solutions available within the club.
• Represent the Everlast Gyms brand with energy and professionalism.
• Utilise membership and CRM systems to manage enquiries and member information.

Skills

Passion for fitness

Customer service

Communication skills

Relationship-building

Organizational skills

Independent worker

Tools

CRM systems

Membership systems

Job description

Everlast Gyms in the United Kingdom seeks a Sales Host to drive membership growth and deliver outstanding member experiences. You'll act as a brand ambassador, support commercial goals, and engage prospects and members with energy and professionalism.

Your role includes welcoming guests, promoting services, and achieving membership targets while delivering high standards of customer care and team collaboration in a fast-paced club.