Membership Sales & Experience Host

Everlast Gyms; Liverpool; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Free Everlast Gyms membership

20% colleague discount across Frasers

Eligibility for Champions programme

Opportunities to deliver PT sessions

Training and development opportunities

Group Training experience

High-performance culture

Job summary

Everlast Gyms is seeking a Sales Host to create outstanding member experiences while driving membership growth and retention in the club, representing the brand with energy and professionalism.

You will welcome prospects, support current members and promote fitness solutions, with opportunities to deliver Personal Training sessions and group classes, contributing to a high-performance, customer-focused culture.

Qualifications

• Passion for fitness and customer service essential.
• Strong communication and relationship-building skills required.
• Positive, confident and outgoing personality.
• Target-driven mindset with a desire to achieve results.
• Strong organisational and administration skills.
• Ability to work independently and as part of a team.
• Flexible approach to working hours, including weekends and Bank Holidays.

Responsibilities

• Deliver exceptional member experiences and convert prospects into members.
• Drive membership sales, renewals, upgrades and secondary spend opportunities.
• Conduct tailored club tours based on fitness goals and needs.
• Handle enquiries and follow up leads to maximise conversions.
• Build strong relationships to improve retention and engagement.
• Support club sales and retention targets and contribute to a positive culture.

Skills

Passion for fitness

Customer service

Sales focus

Strong communication

Relationship building

Target-driven

Team player

Job description

Everlast Gyms is seeking a Sales Host to create outstanding member experiences while driving membership growth and retention in the club, representing the brand with energy and professionalism.

You will welcome prospects, support current members and promote fitness solutions, with opportunities to deliver Personal Training sessions and group classes, contributing to a high-performance, customer-focused culture.