Membership Sales & Experience Host

Frasers Group; Market Warsop; Presencial; GBP 19.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free gym membership

20% discount across Frasers Group

Training and development opportunities

Opportunities to deliver Group Fitness

Descripción de la vacante

Everlast Gyms is seeking a Sales Host to create outstanding member experiences while driving membership growth and retention within the club. You will act as a brand ambassador, supporting commercial goals and delivering exceptional service to members, guests and prospects.

This role focuses on converting prospects into members, driving renewals and upgrades, and delivering a friendly, professional environment.

Formación

• Passion for fitness, customer service and sales.
• Strong communication and relationship-building skills.
• Positive, confident and outgoing personality.
• Target-driven mindset with a desire to achieve results.
• Strong organisational and administration skills.
• Ability to work independently and as part of a team.
• Flexible approach to working hours, including weekends and Bank Holidays.

Responsabilidades

• Deliver exceptional experiences that convert prospects into members.
• Drive membership sales, renewals, upgrades and secondary spend opportunities.
• Conduct tailored club tours based on individual fitness goals and needs.
• Use effective questioning, rapport building and objection handling techniques.
• Follow up enquiries and leads to maximise membership conversion.
• Build strong relationships with members to improve retention and engagement.
• Support the delivery of club sales and retention targets.
• Provide a friendly, professional and welcoming environment for all members and guests.
• Promote products, services and fitness solutions available within the club.
• Actively support club initiatives, events and member engagement activities.
• Represent the Everlast Gyms brand with energy and professionalism.
• Support day-to-day operation of the club, act as a key holder when required.
• Maintain high standards of cleanliness, presentation and safety.
• Support gym floor standards and member-facing areas.
• Assist with gym resets and operational tasks where required.
• Utilise membership and CRM systems effectively to manage enquiries and member information.
• Work collaboratively with the wider club team to achieve business goals.
• Support national campaigns, challenges and initiatives.
• Contribute to a positive and engaging club culture.
• Take ownership of personal performance and development.

Conocimientos

Fitness passion

Customer service

Communication

Goal orientation

Organisational skills

Teamwork / independent work

Descripción del empleo

Everlast Gyms is seeking a Sales Host to create outstanding member experiences while driving membership growth and retention within the club. You will act as a brand ambassador, supporting commercial goals and delivering exceptional service to members, guests and prospects.

This role focuses on converting prospects into members, driving renewals and upgrades, and delivering a friendly, professional environment.