Membership & Communications Officer

West Yorkshire Combined Authority; Leeds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A regional transport authority seeks a Membership & Communications Officer to engage with members and support transport improvement initiatives. The role involves managing events and delivering communication strategies that promote the authority's mission and its members' work. Key qualifications include experience in communications and event management, as well as a relevant degree. Located in Leeds, this position offers flexible working, competitive leave, and family-friendly policies.

Benefits

Flexible working options

28 days annual leave

Free bus and rail travel

Local Government Pension Scheme

Funded professional development

Incremental salary progression

Enhanced parental leave

Access to counselling services

Contemporary workspace near station

Qualifications

• Significant experience in writing, editing and proofreading for diverse audiences.
• Proven ability to build and maintain relationships with stakeholders.
• Excellent written and verbal communication skills.

Responsibilities

• Engage with members and ensure effective communication.
• Organise and promote events for members and support corporate activities.
• Deliver multi-channel communications campaigns to promote UTG.

Skills

Communications

Event management

Relationship building

Influencing stakeholders

Education

Degree in marketing, communications or events management

Job description

Key Responsibilities

• day-to-day member engagement, acting as the key team member overseeing how UTG interacts with its members.
• helping to organise, manage and promote events for UTG's members and provide support on UTG corporate events and external events.
• plan, deliver and evaluate integrated, multi-channel communications campaigns aimed at promoting UTG's mission and the work of its members.

Key Skills, Attributes, Education and Experience

• Significant experience of communications, including writing, editing and proofreading high quality copy for multiple target audiences, and experience of event management delivery.
• The ability to Influence stakeholders to support the needs of UTG member activity, communications and events, and to build and maintain excellent relationships with a variety of different stakeholders.
• Educated to degree or equivalent relevant education/experience in, for example, in marketing, communications or events management.
• Proven experience of confidently and professionally conveying information both written and oral in a clear, concise and persuasive style.

About the Urban Transport Group

The Urban Transport Group is the UK's network of transport authorities (including West Yorkshire Combined Authority, UTG's host organisation). We are one of the most influential organisations working in transport. We support our members to create transport networks which are sustainably funded and affordable; deliver social value; are green and resilient; and are trusted. We help to shape transport policy at a national level to ensure our members have the powers and funding they need to deliver better transport for their communities.

Equality, Diversity and Inclusion

The Combined Authority is passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better outcomes. We welcome applications irrespective of people's age, disability, neuro-divergence, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, pregnancy or maternity, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability and/or who are neuro divergent. To find out more about inclusivity at the West Yorkshire Combined Authority please visit our dedicated webpage.

Disability Confident Scheme

Under the Disability Confident Scheme, applicants with a disability are guaranteed an interview, subject to the minimum criteria being met. Please note that whilst it is our policy to recruit at SP1 for all appointments, which is the salary stated above, each role includes career salary progression, with incremental increases applicable in most cases on an annual basis.

Role Overview

As Membership & Communications Officer, you will have the unique opportunity to engage directly with - and support - our large and diverse membership of 15 organisations working to improve transport in their regions. You will have a flair for communication and be keen to highlight the impactful work of our members and the wider value of public transport, walking, cycling and wheeling. You will also relish face-to-face collaboration, discussion and debate, and help us to deliver an industry-leading programme of events for our members and the wider transport sector.

Our Offer

• Work your way – From flexible and agile working options, including a generous flexi-time scheme to help you balance your personal life and career.
• Time to recharge – Enjoy 28 days of annual leave (with increases based on length of service), plus all Bank Holidays.
• Free greener travel across West Yorkshire – Cover your commute sustainably with unlimited free bus and rail travel using the MCard (Zones 1-5).
• Secure your future – Benefit from a highly competitive Local Government Pension Scheme.
• Investing in you – Take advantage of fully funded professional development, regular training, and up to 3 paid volunteering days per year.
• Grow with us – Incremental salary progression for most roles and annual cost of living increases.
• Family first – We offer enhanced parental and bereavement leave, plus other family-friendly policies to support you when it matters most.
• Your wellbeing, our priority – Access 24/7 free confidential counselling services and the Headspace app for you and up to 5 family or friends.
• Modern workspace in a prime location – Work in bright, contemporary offices just a 2-minute walk from Leeds Train Station, fully equipped with the latest tech.