Member Experience & Gym Sales Host – Free Membership

Frasers Group; Nottingham; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Free gym membership

20% discount across Frasers Group

Frasers Champion awards

Personal training opportunities (if/wh

Job summary

Everlast Gyms in Nottingham is seeking a friendly Host to greet members, drive memberships, and promote products and services. You will perform key holder duties, help maintain a welcoming environment, and support operations on the gym floor.

You will also handle admin tasks, use the membership software, stay informed on classes, and contribute to member engagement with a positive, sales-focused mindset. This role includes opportunities for growth within Frasers Group.

Qualifications

• Outgoing, positive and passionate about delivering great customer experiences.
• Confident in administration and able to handle day-to-day club systems.
• Sales-focused with drive to hit membership and retention targets.
• Flexible and adaptable to varied shifts and operating duties.
• Passionate about fitness and our products/services.

Responsibilities

• Welcoming members and guests, ensuring interactions are positive and professional.
• Supporting membership sales and retention through excellent service and guidance.
• Promoting products and services available in-club to drive secondary spend KPIs.
• Maintaining high standards of cleanliness and hygiene across the club.
• Acting as a competent key holder for opening and closing the club.
• Handling administrative duties and using the membership software system.
• Staying informed about classes and gym floor focuses to promote engagement.
• Supporting the Fitness Manager and team in delivering gym floor initiatives.
• Handling member feedback and escalations professionally.

Skills

Customer service

Sales-focused

Administration

Flexible

Fitness enthusiast

Job description

Everlast Gyms in Nottingham is seeking a friendly Host to greet members, drive memberships, and promote products and services. You will perform key holder duties, help maintain a welcoming environment, and support operations on the gym floor.

You will also handle admin tasks, use the membership software, stay informed on classes, and contribute to member engagement with a positive, sales-focused mindset. This role includes opportunities for growth within Frasers Group.