Membership Concierge & Gym Host

Everlast Gyms; Kettering; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Free gym membership

Frasers discount

Personal training sessions (if quali)

Training & development opportunities

Job summary

Everlast Gyms in the United Kingdom seeks a Host to welcome members and guests, support membership sales and retention, and ensure every visitor feels valued.

You will act as a key holder, assist with club operations, promote products, and deliver an exceptional member journey alongside the Fitness Manager and wider team.

Benefits include free gym membership, staff discounts across Frasers Group brands, and opportunities to participate in personal training sessions if qualified.

Qualifications

• Outgoing, positive, and passionate about delivering great customer experiences.
• Sales-focused with drive to hit membership and retention targets.
• Able to handle day-to-day club systems and administration.

Responsibilities

• Welcoming members and guests in a positive, professional manner.
• Supporting membership sales and retention with excellent service and guidance.
• Promoting products and services to drive secondary spend.
• Maintaining high standards of cleanliness and hygiene across the club.
• Acting as key holder, opening and closing the club as required.

Skills

Customer service

Sales

Retention

Friendly demeanor

Job description

Everlast Gyms in the United Kingdom seeks a Host to welcome members and guests, support membership sales and retention, and ensure every visitor feels valued.

You will act as a key holder, assist with club operations, promote products, and deliver an exceptional member journey alongside the Fitness Manager and wider team.

Benefits include free gym membership, staff discounts across Frasers Group brands, and opportunities to participate in personal training sessions if qualified.