Member Experience Host & Welcome Sales Pro

Frasers Group; East Midlands; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Free gym membership

20% discount across all Frasers Group brands

Monthly champions awards

Opportunity to deliver personal training

Training and development opportunities

Job summary

A leading fitness company is seeking a Host for Everlast Gyms in East Midlands. You will be the first point of contact for members, responsible for driving membership sales, providing excellent customer service, and maintaining club standards. Ideal candidates are passionate about fitness and sales-focused, with opportunities for training and development. A free gym membership and discounts across all brands are included.

Qualifications

• Outgoing and passionate about delivering great customer experiences.
• Confident in handling day-to-day club systems.
• Sales-focused with the drive to hit targets.
• Flexible in working shifts and key holder duties.
• Genuine interest in fitness products and services.
• Willing to learn and develop skills.

Responsibilities

• Welcome members and guests with positive interactions.
• Support membership sales and retention.
• Drive KPIs by promoting products and services.
• Maintain cleanliness and hygiene standards.
• Act as a key holder for club opening and closing.
• Handle administrative duties including membership software.
• Participate in fitness challenges and gym initiatives.
• Manage member feedback and complaints professionally.

Skills

Customer service

Sales

Administration

Flexibility

Passion for fitness

Job description

A leading fitness company is seeking a Host for Everlast Gyms in East Midlands. You will be the first point of contact for members, responsible for driving membership sales, providing excellent customer service, and maintaining club standards. Ideal candidates are passionate about fitness and sales-focused, with opportunities for training and development. A free gym membership and discounts across all brands are included.