Medical Workforce & Operations and Productivity Lead

NHS; Greater London; Hybrid; GBP 56,000 - 64,000; Full time

Job summary

A major health trust in London is seeking an Operations and Productivity Lead to enhance medical staff management and contribute to project leadership within the medical directorate. This role involves leading on software procurement, e-rostering, and productivity improvements while ensuring stakeholder engagement. The successful candidate will manage key projects and adapt the medical workforce to evolving needs, enhancing service delivery. Ideal applicants will possess substantial project management experience and strong communication skills, operating in a supportive environment.

Qualifications

• Experience of managing and leading teams or projects.
• Proven experience in delivering projects using various software and tools for productivity.
• Ability to assess and evaluate project progress and provide solutions.

Responsibilities

• Lead on the procurement of software packages for medical workforce management.
• Evaluate and introduce e‑rostering packages.
• Deliver e‑Job Planning and Productivity.

Skills

Team management

Project leadership

Presentation and communication skills

Analytical skills

Education

Educated to degree level or equivalent

Tools

MS Office (Excel, PowerPoint)

Job planning software

Job description

Job Summary

The Operations and Productivity Lead role will provide forward‑thinking operational and project leadership to the medical directorate and medical staff management in general, ensuring stakeholder engagement and an effective standard of organisation of the processes related to medical staff management. The post‑holder will be a core member of the Medical Directorate Management Team, working to support the Chief Medical Officer and Associate Medical Director for Workforce to deliver the long‑term medical workforce strategy. The post‑holder will be expected to lead on and apply a programme management approach to projects within the medical workforce portfolio as they present themselves, with the aim of ensuring that the medical workforce adapts to the changing availability of medically trained staff and meets the levels of attainment set out by NHS Improvement.

Responsibilities

• Lead on the procurement of software packages (medical workforce management)
• Lead on the evaluation and introduction of e‑rostering packages
• Lead on the delivery of e‑Job Planning and Productivity
• Lead, manage or support the evaluation of new staffing models
• Lead, manage or support other projects suggested by outputs from regulatory and advisory bodies such as the General Medical Council, NHS Improvement, NHS Employers and NHS England

Person Specification

Education

EssentialDesirable – Educated to degree level or equivalent demonstrable experience

Experience

• Experience of managing and leading a team / projects
• Proven experience in the delivery of projects using a range of software and tools to aid productivity
• Ability to assess and evaluate project progress against agreed time scales and objectives and provide solutions to address any deviations
• Well‑developed presentation and communication skills – with the ability to present new and unfamiliar concepts to operational management teams

Personal Qualities

• The ability to develop both formal and informal networks to share learning and knowledge both locally and externally
• The ability to work with and potentially challenge the ways of working of senior medical colleagues
• Excellent listening skills and the ability to advise and influence in stressful situations

IT Skills

• Ability to receive, interpret and communicate complex information / data and produce reports for performance management and improvement
• Skilled in the use of MS Office, including Excel and PowerPoint
• Previous experience with job planning software (desirable)

Details

Date posted: 27 January 2026
Pay scheme: Agenda for change
Band: Band 7
Salary: £56,276 to £63,176 a year, including HCAS
Contract: Secondment
Working pattern: Full‑time, Home or remote working
Reference number: 220‑WHT‑3667
Job location: Whittington Health NHS Trust, Magdala Avenue, London, N19 5NF

Legal and Sponsorship

Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a Submission for Disclosure to the Disclosure and Barring Service is required.
Certificate of Sponsorship: Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.

Employer details

Whittington Hospital NHS Trust
Whittington Health NHS Trust
Magdala Avenue
London
N19 5NF
Website: https://www.whittington.nhs.uk/