Medical Typist

Great Western Hospitals NHS Foundation Trust; Swindon; Hybrid; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare institution is seeking a Medical Typist in Swindon to provide essential typing support for various medical specialties. Candidates should have a solid understanding of medical terminology and office skills, with potential for hybrid working after training. Responsibilities include typing clinic letters, maintaining high-quality documentation, and supporting medical staff. Ideal candidates must possess good educational qualifications and some experience in secretarial roles, preferably within the NHS.

Qualifications

• Educated to GCSE Grade C in English (or equivalent qualification).
• Demonstrable working knowledge of Microsoft packages, especially Word and Outlook.
• Willingness to seek personal development and training.

Responsibilities

• Type clinic letters and other patient related documentation.
• Prioritise workload for urgent patient letters.
• Maintain a working knowledge of hospital systems.

Skills

Medical terminology

Secretarial skills

Customer care

Microsoft Word

Microsoft Outlook

Education

GCSE Grade C in English or equivalent

RSA II or equivalent in secretarial skills

Certificate in Medical Terminology

Job description

Medical Typist

The closing date is 28 December 2025

Working as part of the Medical Specialities Team providing typist support for Rheumatology, Diabetes, Endocrinology, Dermatology clinics and, when required, clinics for Savernake Hospital, which includes ENT, Obs&Gynae and the General Surgical Team to name a few.

Medical terminology is essential for this role, however, full training will be offered to the right candidate.

The base for the role is Great Western Hospital, however hybrid (WFH) working is offered once training is complete. You may occasionally be asked to support and attend Savernake hospital, should service demands require such.

Please note; you will be required to attend the office on a regular basis, as per the Trust policy, and at the request of your line manager should service demands require such.

Main duties of the job

1. Type clinic letters and other patient related documentation.
2. Type correspondence with medical terminology accurately and in a timely manner and act on the outcome of letters.
3. Prioritise the workload to ensure that all urgent patient letters take priority. Enclose leaflets/blood forms/prescriptions with letters as needed. Ensure that all work leaving the department is of the highest quality in terms of presentation and layout and is dispatched within agreed timescales.
4. File tests and loose histories regularly as appropriate.
5. Provide an administrative service to nominated medical staff and clinical nursing staff in the absence of the secretary.
6. Print clinic schedules in advance for all specialities and collate results as required, in the absence of the secretary.
7. Retrieve, log and return case notes/medical records, keeping these in accordance with Trust policy ("Case note tracking" and "Filing in Case notes").
8. Maintain a working knowledge of hospital systems so that enquiries can be dealt with efficiently, in the absence of the secretary.
9. Participate in regular meetings and be actively involved in generating ideas for service improvement.
10. Promote a positive image of the Trust at all times.
11. Log incoming phone calls; respond to those not requiring input from colleagues and pass messages to other professionals as appropriate. Deal sympathetically and politely with all telephone callers.
12. Follow clinics, upload dictaphones to relevant typing queue.
13. Post any typed letters to patients/external providers.
14. Record/update patient/GP details on PAS as necessary.

About us

"Our STAR values - Service, Teamwork, Ambition and Respect - are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined up services to our local community. Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives."

Qualifications

• Educated to GCSE Grade C in English (or equivalent qualification)
• Additional Evidence of good basic education to GCE/GCSE standard
• RSA II or equivalent in secretarial skills and typing
• Demonstrable working knowledge of Microsoft packages (esp. Word and Outlook)
• Willingness to actively seek personal development and training
• Certificate in Medical Terminology
• RSAII
• Evidence of Continuing Professional Development

Experience

• Experience of secretarial work
• Knowledge of medical terminology
• Experience of working within an office environment
• Ability to prioritise workload.
• Maintenance of computerised files
• Demonstrable experience of providing customer care
• Previous NHS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Great Western Hospitals NHS Foundation Trust