Medical Secretary

Nova Scotia Medical Centre; Castleford; On-site; GBP 20,000 - 26,000; Part time

Job summary

A healthcare facility in the UK is seeking an experienced Medical Secretary to join their friendly team. This part-time role involves providing high-quality administrative support to GPs and clinical staff, ensuring smooth operations daily. The ideal candidate will have prior experience in a medical secretarial role, strong organisational and communication skills, and proficiency in NHS systems. The position requires 15 hours of work per week with a commitment to maintaining patient confidentiality and delivering exceptional service.

Qualifications

• Good general education GCSE English and Maths or equivalent.
• Evidence of continued professional development relevant to the role.
• Proven experience in a medical secretarial or administrative role.
• Knowledge of confidentiality, data protection, and NHS policies.

Responsibilities

• Provide comprehensive secretarial support to the clinical team.
• Manage incoming and outgoing communications efficiently.
• Liaise with hospitals, community services, and patients.
• Maintain accurate and confidential patient records.
• Assist with workflow management.

Skills

Organisational skills

Interpersonal skills

Attention to detail

Communication skills

IT skills

Education

AMSPAR Medical Secretary qualification or equivalent

NVQ Level 3 in Business Administration or similar

Tools

Microsoft Office Word

Microsoft Outlook

Microsoft Excel

NHS systems (SystmOne, eRS)

Job description

We are looking for an experienced and organised Medical Secretary to join our friendly and supportive team at Nova Scotia Medical Centre. This is a part-time position working15hours per week.

Main duties of the job

The successful candidate will play an important role in providing high-quality medical secretarial and administrative support to our GPs and clinical staff, ensuring the smooth running of day-to-day operations within the practice.

About us

Nova Scotia Medical Centre is a GP practice in the Leeds area, serving a population of 6,000 patients.

Job responsibilities

• Provide comprehensive secretarial support to the clinical team, including typing and processing of referrals, reports, and correspondence.
• Manage incoming and outgoing communications efficiently, including hospital letters, emails, and telephone calls.
• Liaise with hospitals, community services, and patients to ensure timely information flow.
• Maintain accurate and confidential patient records in line with practice and NHS policies.
• Assist with workflow management and support the administrative team when required.
• Involvement in the Monthly MDT taking minutes and sending invites.

Person Specification

Experience

• Good general education GCSE English and Maths or equivalent
• Evidence of continued professional development relevant to the role
• Previous experience working in a Primary Care or GP Practice setting
• Proven experience in a medical secretarial or administrative role
• Experience managing referrals, correspondence, and medical documentation
• Experience using NHS systems such as SystmOne and eRS
• Strong understanding of medical terminology
• Excellent administrative, organisational, and time management skills
• High level of accuracy and attention to detail
• Proficient in Microsoft Office Word, Outlook, Excel
• Knowledge of confidentiality, data protection, and NHS policies
• Ability to prioritise workload effectively and meet deadlines
• Excellent written and verbal communication skills
• Professional and courteous manner when dealing with patients, clinicians, and external partners
• Ability to work both independently and collaboratively within a team
• Strong interpersonal skills and a positive attitude
• Reliable, flexible, and adaptable
• Demonstrates initiative and problem-solving ability
• Commitment to providing a high standard of service
• Respectful of confidentiality and professional boundaries
• Eligible to work in the UK
• Ability to work 15 hours per week across agreed days/times
• AMSPAR Medical Secretary qualification or equivalent
• NVQ Level 3 in Business Administration or similar
• Experience of working in a multi-disciplinary healthcare team
• Experience in minute-taking for meetings such as MDTs
• Understanding of current NHS referral and workflow processes
• Knowledge of local healthcare services and pathways
• Experience of liaising with hospitals and community health teams
• Willingness to contribute to service improvement and team development
• Availability for occasional additional hours to support team cover

Knowledge and skills

• Ability to provide quality care
• Good interpersonal and communication skills
• Basic IT skills

Qualifications

• ECDL

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.